Vienna Symphonic Library Forum
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    @EgM said:

    What some of you fail to understand is that the new upgrade price (Main upg + 2 x licenses) is not the core of the issue, it's only one part of the issue.

    The more serious issue is that down the road, we will be forced to upgrade.  That is mostly because of forced yearly MacOS updates by Apple that breaks compatibility, though less of a problem under Windows but no one knows if or when it will happen.

    So the "what's the problem, keep using VEP6" statement is fine, but only *for now*.  There is also the fact that if this pricing scheme remains the same, every version of VEP will cost double to upgrade compared to what we signed up on initially.

    Valid, but isnt this an issue with any software with paid software upgrades?

    I've never had software with multi licenses or activations removed by upgrading to a new version, no.

    1. What licenses are being removed by upgrading to VEP7?

    2. Any software that is no longer supported runs the risk of eventually not working with new versions of an operating system.

    3. I understand there isnt alot of software out there that requires multi-licensing, however, there is some software that does. VEP happens to be one of them. Adobe has a cloud product that requires multi-licensing. You dont have a choice. You pay alot of money for 5 machine licenses, and many people dont need that many licenses. VEP6 came bundled with 3 licenses. Enough people that use it apparently do not need 3 licenses. Thus, it is no longer bundled with 3 licenses and the price reduced to allow users to purchase the number of licenses they need, rather than paying extra for licenses they dont need. I will concede, the price to buy 3 licenses has gone up, however, most software gets more expensive over time. There was a time when you could buy a complete orchestral library from EastWest for $300. Of course, the price is now significantly higher.

    My two issues with this announcement are, where are the details and why is it so expensive? It isnt hugely expensive, but it is a bit more pricey than it should be in my view, especially for more than 2 licenses.

    As for everything else, its coming from people who are ignorant to how software licensing works. In this day and age, you'd think people understood this better than they do, and you'd think people would be willing to consider how this stuff works before spouting off things that are factually inaccurate.

    The hyperbole on both sides has been a little ridiculous, both from Vienna and from the community. VEP7 will be the greatest thing, you're going to love it because... *crickets*

    The community screams, I buy a single license and that means I cant use it on other machines as well, thus its a downgrade. Explanation: You have to buy a license per machine you are going to use it on. That is the way software licensing works. You are still able to use and run VEP6, although notably, you will likely eventually have to upgrade, as is the case with any software, if you want it to continue to function with technology upgrades. You dont lose anything you already have, VEP6 continues to run, and Vienna will continue to support it for several years to make sure it fully functions, Im pretty sure of that.

    Im losing licenses with this because it doesnt come with 3 licenses... Explanation: You buy per license now. I used to have to buy a 3 pack of bottled water, but the company now sells individual bottles of water, allowing me the choice of buying either 1 bottle at a time, or 3 bottles at a time at a slightly cheaper discount.


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    @littlewierdo said:

    The hyperbole on both sides has been a little ridiculous, both from Vienna and from the community.
    Everyone else is ridiculous but not you?

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    @littlewierdo said:

    The hyperbole on both sides has been a little ridiculous, both from Vienna and from the community.
    Everyone else is ridiculous but not you?

    Have I been making a mountain out of a molehill?

    Ive been saying, wait and see since my first post in this thread, which is the level headed approach. Ive been attempting to correct the misleading statements that have been made because some in the community apparently arent thinking clearly enough to think this through.

    I have done my best to keep the personal insults out of this. This upgrade is nothing more than a typical announcement (other than the lack of details) of a slightly overpriced software upgrade, where 3 licenses are no longer bundled together, giving users the choice of purchasing as many licenses as they want. It is nothing more than that. All of the outlandish claims that have been made by both sides is, nothing more than hyperbole.


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    @daviddln said:

    He bought VE Pro 6 with a discount via the software package bundle. I'm an idiot, I forgot to do that with VE Pro 7.

    Hello David,

    BING! That's right.

    I combined the Entry-Discount with the Package Discount. And no you are no idiot, because this is no more possible now. Another disadvantage for us Package-candidates.

    I bought Vienna Ensemble Pro 7 with a Bestservice Discount for 71,00 €. But this is because I am a pretty good Softube-customer and bought a lot of effects & modular-modules (Clouds, Braids, Rings etc.) in 2018 and 2019.

    Best,
    Lars


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    @daviddln said:

    He bought VE Pro 6 with a discount via the software package bundle. I'm an idiot, I forgot to do that with VE Pro 7.

    Hello David,

    BING! That's right.

    I combined the Entry-Discount with the Package Discount. And no you are no idiot, because this is no more possible now. Another disadvantage for us Package-candidates.

    I bought Vienna Ensemble Pro 7 with a Bestservice Discount for 71,00 €. But this is because I am a pretty good Softube-customer and bought a lot of effects & modular-modules (Clouds, Braids, Rings etc.) in 2018 and 2019.

    Best,
    Lars

     

     

    Ahhhh. No big trick, you just pressed the right button..... So you got a special deal and are complaining because that same deal isn't being offered with this version. Ridiculous. 


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    @daviddln said:

    He bought VE Pro 6 with a discount via the software package bundle. I'm an idiot, I forgot to do that with VE Pro 7.

    Hello David,

    BING! That's right.

    I combined the Entry-Discount with the Package Discount. And no you are no idiot, because this is no more possible now. Another disadvantage for us Package-candidates.

    I bought Vienna Ensemble Pro 7 with a Bestservice Discount for 71,00 €. But this is because I am a pretty good Softube-customer and bought a lot of effects & modular-modules (Clouds, Braids, Rings etc.) in 2018 and 2019.

    Best,
    Lars

     

     

    Ahhhh. No big trick, you just pressed the right button..... So you got a special deal and are complaining because that same deal isn't being offered with this version. Ridiculous. 

    The question is, why is VSL letting this go on for more than a week, and not engage in communication with its customers, while posting in the epic orch 2 videos threads.

    I haven´t read anything from Paul in over a week, and I think it would be useful to have a conversation about their customers concerns.


  • by their silence they have made it clear the upgrade price is going up and that’s that. They know very well that many people will upgrade anyway despite this and they are betting that they will make more money this way, even if some disgruntled users pass on vep7 altogether. Who’s to know how that will go we will never know whether they end up making more money this way or not but for my part they will not get my money unless it turns out to so much better then vep6 that it’s pretty much like a completely new breakthrough product. They have priced me out of it. That’s my bottom line and probably will be for a few other people but I think overall most people will swallow their tears and pay for it, and vsl knows it. There is nothing else for them to say that will improve the situation honestly. This is what they are going to charge. So take it or leave it. I will be leaving it. Maybe vep8 will catch my interest. I do think in a broader sense vsl is harming themselves with these types of policies in the long run. But time will telll.

  • @Remoteguy aka MonsterousWierd[b]issimo[/b] You are sounding somehow frustrated!? I am not complaining. I am someone who acts instead of complaining. That is why I was reacting by pushing the button at Bestservice instead here. And the deal was ok. BTW making good deals is a matter of timing and Charme. Having the right girl sitting at the right place can save you tons of money ;) ... and LAJ has ... ;))

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    @LAJ said:

    @Remoteguy aka MonsterousWierd[b]issimo[/b] You are sounding somehow frustrated!? I am not complaining. I am someone who acts instead of complaining. That is why I was reacting by pushing the button at Bestservice instead here. And the deal was ok. BTW making good deals is a matter of timing and Charme. Having the right girl sitting at the right place can save you tons of money 😉 ... and LAJ has ... ;))

     

    This is very good. Maybe you should have this girl get VEPro 7 for you since you would rather cry about the price?


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    @fatis12_24918 said:

     

    To be very honest I'm a bit surprised by the large discussion about licenses: actually if you own VEP 6, you may update 1 licence + EO2.0 for 75€ and if you need to update all the 3 VEP 6 licenses you just buy 2 more single licence update at 45€ each. What's wrong?

    Total cost is easy to calculate, and I don't think it's just a bad policy change, the opposite it has some advantage as well (e.g. if you don't need additional licenses or if you need just 1, you will pay according your real need, not being forced to the batch).

    What's a bit weird instead is the almost total lack of technical features explanation, but we are not forced to buy today:

    the people buying today just trust VSL for the previous good experience with VE Pro, and hope it will keep the standard. Due to the fact VEP is the core of my system I had no doubt about using the last version available, because the actual one starts to be unstable and conflicts with recent OS and VST updates are day by day more frequent, so a VEP software update was really welcome if it just makes the program solid and compatible again.

    Any additional feature beside stability and compatibility is very welcome, but not the core motivation factor for me. I just hope VSL will not disappoint the trust... in case they will do, of course next time I won't buy any pre-order anymore (as I won't pre-buy anything from Synchron series after being disappointed by Synchron Strings I).

    Very simple, isn't it? 😊

     

    YES! What about the new features? 12 pages of upgrade fee frustration, but will there be a marvelous plugin manager?? VST3 support? ASIO guard solution? Which value for money 😉


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    @LAJ said:

    @Remoteguy aka MonsterousWierd[b]issimo[/b] You are sounding somehow frustrated!? I am not complaining. I am someone who acts instead of complaining. That is why I was reacting by pushing the button at Bestservice instead here. And the deal was ok. BTW making good deals is a matter of timing and Charme. Having the right girl sitting at the right place can save you tons of money 😉 ... and LAJ has ... ;))
    This is very good. Maybe you should have this girl get VEPro 7 for you since you would rather cry about the price? Why are you always coming with VE Pro 7? All from Softube for „a price like a joke“ was a much better experience! ... ;b

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    @daviddln said:

    He bought VE Pro 6 with a discount via the software package bundle. I'm an idiot, I forgot to do that with VE Pro 7.

    Hello David,

    BING! That's right.

    I combined the Entry-Discount with the Package Discount. And no you are no idiot, because this is no more possible now. Another disadvantage for us Package-candidates.

    I bought Vienna Ensemble Pro 7 with a Bestservice Discount for 71,00 €. But this is because I am a pretty good Softube-customer and bought a lot of effects & modular-modules (Clouds, Braids, Rings etc.) in 2018 and 2019.

    Best,
    Lars

    Hello Lars

    Thanks! I'm glad I didn't miss any discount.

    Best,

    David


  • Why does VE Pro 6 not boot up in logic Pro X??? Either the stand-alone version or the plug-in version?

     

    Thank you,

     

    Roy


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    @Roy Anderson said:

    Why does VE Pro 6 not boot up in logic Pro X??? Either the stand-alone version or the plug-in version?

    Thank you,

    Roy

    Completely off topic to this thread.

    This really should be a separate post to get more traction. Camping on a thread ain't cool.

    Besides there's only one version. One is a client and the other is a server. RTFM.


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    @Another User said:

    Ahhhh. No big trick, you just pressed the right button..... So you got a special deal and are complaining because that same deal isn't being offered with this version. Ridiculous. 

    YAY! Im not the only one around here who thinks the VSL community has been disengenuous about this.

    Facts dont care about your feelings, yes, it even applies outside of politics.


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    @Another User said:

    Ahhhh. No big trick, you just pressed the right button..... So you got a special deal and are complaining because that same deal isn't being offered with this version. Ridiculous.
    YAY! Im not the only one around here who thinks the VSL community has been disengenuous about this. Facts dont care about your feelings, yes, it even applies outside of politics. It is the common way to reward people who are loyal customers. The VSL has stopped rewarding (the way they did it) since about 1 year with the new sales structure. As I said ... I am reacting. Normally I always buy Vouchers in December. Last year I did not. And when all my Vouchers are redeemed (which will take quite some time) I will finish here. One reason for that is that I make much better deals at other firms like Spitfire, Audiobro and Softube. And yes ... I am making these deals behind closed doors 😉 ... outside of politics. YAY!

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    @littlewierdo said:

    YAY! Im not the only one around here who thinks the VSL community has been disengenuous about this. Facts dont care about your feelings, yes, it even applies outside of politics.
    I don't know what politics has to do with this, and we're definitely not talking about science. We're talking about marketing, and the only 'facts' are sales figures - and the fact is that there will be numerous users who will not up/downgrade with the current pricing structure.

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    @littlewierdo said:

    YAY! Im not the only one around here who thinks the VSL community has been disengenuous about this. Facts dont care about your feelings, yes, it even applies outside of politics.
    I don't know what politics has to do with this, and we're definitely not talking about science. We're talking about marketing, and the only 'facts' are sales figures - and the fact is that there will be numerous users who will not up/downgrade with the current pricing structure.

    Ben Shapiro, a popular political commentator in the United States, coined the phrase, facts dont care about your feelings.

    The real fact is, numerous users will choose to upgrade, numerous users will not.


  • Hi @Paul (if I may),

    I suggest the following price plan:

    VEP 7 - One license - 1-Year subscription: € 129

    For each additional license: € 29

    VEP 7 - One license - Perpetual license: € 399

    For each additional license: € 59

    Meaning no extra charge for VEP7, VEP8, and so on (unless you increase these prices gradually though)

    Already own VEP 6? VEP 7 - One license - 1-Year subscription: € 99 (first year only)

    or each additional license: € 19

    Already own VEP 6? VEP 7 - One license - Perpetual license: € 299

    For each additional license: € 39

    I'm sure someone will complain anyway, but just do it! I think it's more sustainable.


  • Yes, I will complain straight away - you mentioned subscription.

    any company that uses subscription based licensing, I will run as far away as possible,

    If VSL goes subscription based, I will never buy ever again.