Hi,
I tried the steps you suggested, but I'm not able to uninstall anything from Vienna Assistant. It starts the uninstall process, then hangs. I did a fresh install of Vienna Assistant as well, same results. It looks like it's the same problem as musicman691 described.
From what I can see, Vienna Assistant hangs when trying to install to /Library/ folder, like the installer is waiting for permission to install to this folder or something.
Thanks for helping sorting this out. I'm sending an email to support just in case.
Stein Tore
@Paul said:
Hi guys,
I wonder if this helps, please give it a try:
1) Uninstall your VSL software with the Vienna Assistant
2) Install the software with the Vienna Assistant again.
This should remove and update everything like it should have right away.
Please let me know if this worked.
Best,
Paul