Vienna Symphonic Library Forum
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  1. Home
  2. Sample Libraries
  3. Synchron Series
  4. Synchron Orchestral Strings in Synchron Player -- when?
  • S
    S
    If I want to get rid of the old Synchron Strings data, how do I do that? Do I just delete it from my hard drive and erase the path from directory manager or is there something else I should take care of?
  • S
    S

    I just downloaded the new 1st Violins - clocking in at 25.17 GB, but it won't install.

     

    I get a "This package.info file is incomplete" when I try to install... humm...
  • G
    G

    Same here, and installation is not allowed. See pic:

    Image
  • J
    J

    Did you update the download manager? I got the same problem when I tried to download FX strings without updating. Worked like a charm once I did it. Too bad I had to download the library twice before I noticed ;)
  • G
    G

    I most definitely updated the Download Manager before downloading and trying to install. Not working.
  • PaulP
    VSL Team
    PaulP
    last edited
    last edited

    Hi Gary,

    eLicenser up to date as well?

    If yes, please post a pic that shows the version of the Download Manager with this error message as well, or send a mail directly to support@vsl.co.at.

    Best,
    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • M
    M

    Hi,

    I'm trying Synchron Player for the first time now.

     

    I'm a Reaper user, and loaded the VST3 version of it...every time I change a parameter or a setting the fx window closes itself and I have to reopen it every time. Can you confirm this behaviour?

     

    Thanks

    -m
  • marnixM
    VSL Team
    marnixM

    Hi Mike,

    Yes, I must confirm this issue with the edit drop down menus when using the Synchron Player in Reaper and I have already notified our developers of it.

    Best, Marnix
  • M
    M
    last edited
    last edited

    @marnix said:

    Hi Mike,

    Yes, I must confirm this issue with the edit drop down menus when using the Synchron Player in Reaper and I have already notified our developers of it.

    Best, Marnix

     

    Thank you very much Marnix

    Hope it will get fixed soon.

     

    All the best

    -Mike
  • G
    G

    Paul, I figured it out. Although I had download and installed the new Download Manager, the old one was still hiding in my Vienna Instruments Pro folder. As soon as I replaced it with the new one, everything worked. Thanks so much!