Hello Raymond!
I am sorry to read that you are having trouble using our libraries. In our tutorial videos and manuals we are explaining all functions and "knobs" of our software. To stick with your comparison, it is not the task of the car manufacturer to teach you how to drive. That has to be learned at a driving school.
You are not writing which notation software, you are using, but the following links will show you some more learning resources:
http://www.vsl.co.at/en/65/71/176/71.vsl
http://community.vsl.co.at/forums/t/20177.aspx
Please note that usually it is easier to get good sounding results with DAW software like Cubase, Logic, Pro Tools or Sonar than with notation software. They have more powerful tools to edit MIDI data and for mixing.
The Strings+Strings 8va patches are just an add-on. Of course these patches are also available without additional 8va samples.
If you play Violin I and Violin II in unison, they will use the same samples. This way phasing artifacts will arise, especially if they are triggered from hard quantized MIDI data from notation programs. If you choose different articulations for the two violins or violin groups, this problem shouldn't be there. Our bigger Strings instrument collections will also come with Violin 2 patches.
The Special Edition matrices and presets should always be centered by default. Where did you find a cell that has a different panorama setting?
Where did you find "distorted" samples or articulations?
In order to enhance your sound, you might also be interested in getting MIRx for your Vienna Instruments Pro software. This will provide you with easy to use convolution reverb extensions that will make your playbacks sound more natural instantly. You can find more info and get a free demo license at the following location:
http://www.vsl.co.at/en/211/497/537/2579/2230.htm
Best regards,
Andi
Vienna Symphonic Library