Hi,
Thanks for all your input and also for sharing your opinions. It's an interesting journey!
Our incredible web team just rolled out another update, give it try!
Paul Kopf Product Manager VSL
194,004 users have contributed to 42,905 threads and 257,892 posts.
In the past 24 hours, we have 4 new thread(s), 17 new post(s) and 98 new user(s).
I normally make my Vsl purchases through BestService to avoid VAT and I have some VSL vouchers that I purchased through them and have to be used through them. It does not appear to be possible to use the discount codes of this sale to purchase through BestService...at least not directly, I haven't tried to contact them about it yet. Will it be possible to participate in this promotion using my bestService vouchers?
congratulation on the new web. Quick question in here , is it possible to still have duality strings colors if I purchase regular and sordino this time ? sorry I wright in here about it but I though you still working on with the new web and I wanted to make good use of the offer till 17 th
Hello VSL Team,
I really like the interface of the new Vienna Assistant a lot, even if some of its improvements might require some getting use to. But...
Please take this as positive criticism, but the new icons seem a bit blurry, fuzzy or out of focus (choose whichever term you prefer).
If you look closely, you can see that the text and the rectangles on the icon are a lot less crisp than the items below the icon. It might be a small detail, but I personally find it very annoying to look at. It might be just me, but just in case others might feel the same.
Thanks !
@Dewdman42 said:
I normally make my Vsl purchases through BestService to avoid VAT and I have some VSL vouchers that I purchased through them and have to be used through them. It does not appear to be possible to use the discount codes of this sale to purchase through BestService...at least not directly, I haven't tried to contact them about it yet. Will it be possible to participate in this promotion using my bestService vouchers?
Yes, simply get in touch with them!
@ilirjan said:
congratulation on the new web. Quick question in here , is it possible to still have duality strings colors if I purchase regular and sordino this time ? sorry I wright in here about it but I though you still working on with the new web and I wanted to make good use of the offer till 17 th
Hi @ilirjan,
I'm afraid that promo offer is not available anymore. Sorry.
@Louisc said:
Hello VSL Team,
I really like the interface of the new Vienna Assistant a lot, even if some of its improvements might require some getting use to. But...
Please take this as positive criticism, but the new icons seem a bit blurry, fuzzy or out of focus (choose whichever term you prefer).
If you look closely, you can see that the text and the rectangles on the icon are a lot less crisp than the items below the icon. It might be a small detail, but I personally find it very annoying to look at. It might be just me, but just in case others might feel the same.
Thanks !
Thanks! Already working on an improvement, will hopefully be available next week.
@158500 said:
Thank you for your daily support!
I cannot click on “Convertable to ILok” on the new website.
Or is there a “DEPOSIT” button on the new website?
Currently a bug is preventing you from depositing. This should be fixed within the next days.
I have manually converted your licenses so you don't have to wait. Make sure to run the latest version of the iLok Manager an dyou should see the licenses in your iLok account!
Hello Paul,
Congrats on new website - looks great.
I am hoping to purchase Vienna Ensemble Pro with additional licence and ilok (with discount). While I can add the main software, I can't seem to find anywhere where to add additional licences - can I kindly ask for your help with this? Should I be buying ilok somewhere else?
I'm looking forward to joining the family of VSL product owners!
Kind regards,
Jakub
Can't see which libraries are missing if I upgrade / purchase a bundle or full library
The option to get my bundle price is missing or I haven't found it.
I have to add a bundle to the cart instead and the only information I get is the remaining price.
Previously I could see which libraries I already own and which are added / upgraded to full, with individual prices.
Regarding the new website:
I would be fine with it if I could display it without the icons or if they would not be DUPLO™ sized (Safari on Mac). In my opinion they add little to the text info below them. My index digit already hurts from vertical scrolling. If I zoom out the icons don't get shorter, just narrower, and of course tmthe text size gets smaller. The designer probably doesn't like me.
Hi VSL Team,
What happened to the Studio Special Editions PLUS? I own Vol1 and Vol2 and was waiting for a nice discount to grab the PLUS Verions, but they seem to be gone. The Screenshot at the VOL1 Page shows the PLUS Folders. I updated and reinstalled my VOL1 but it is still just VOL1.
Is PLUS now included in VOL1? Do I get a free upgrade? Do I have to rebuy? TBH I am planing to use my 50% Code to complete my Studio Special Collection, but being nerfed for the PLUS additions would be a bummer.
Oliver
Hello,
I noticed that the "Music" section of the new website has lost most of the ... music.
The only things left are Jay Bacal's "Pictures at an Exhibition" and "Movie Masterpieces". His mock-ups are fantastic, to be sure, but there were many other artists and pieces that used to be available. Many of them included tutorials and mp3s that provided hours of fun and inspiration. Have they been removed because they were made with the VI Series? If that's true, then in my opinion that's a shame. 😞
Thank you.