194,974 users have contributed to 42,945 threads and 258,052 posts.
In the past 24 hours, we have 7 new thread(s), 21 new post(s) and 97 new user(s).
@ilirjan said:
congratulation on the new web. Quick question in here , is it possible to still have duality strings colors if I purchase regular and sordino this time ? sorry I wright in here about it but I though you still working on with the new web and I wanted to make good use of the offer till 17 th
Hi @ilirjan,
I'm afraid that promo offer is not available anymore. Sorry.
@Louisc said:
Hello VSL Team,
I really like the interface of the new Vienna Assistant a lot, even if some of its improvements might require some getting use to. But...
Please take this as positive criticism, but the new icons seem a bit blurry, fuzzy or out of focus (choose whichever term you prefer).
If you look closely, you can see that the text and the rectangles on the icon are a lot less crisp than the items below the icon. It might be a small detail, but I personally find it very annoying to look at. It might be just me, but just in case others might feel the same.
Thanks !
Thanks! Already working on an improvement, will hopefully be available next week.
@158500 said:
Thank you for your daily support!
I cannot click on “Convertable to ILok” on the new website.
Or is there a “DEPOSIT” button on the new website?
Currently a bug is preventing you from depositing. This should be fixed within the next days.
I have manually converted your licenses so you don't have to wait. Make sure to run the latest version of the iLok Manager an dyou should see the licenses in your iLok account!
Hello Paul,
Congrats on new website - looks great.
I am hoping to purchase Vienna Ensemble Pro with additional licence and ilok (with discount). While I can add the main software, I can't seem to find anywhere where to add additional licences - can I kindly ask for your help with this? Should I be buying ilok somewhere else?
I'm looking forward to joining the family of VSL product owners!
Kind regards,
Jakub
Can't see which libraries are missing if I upgrade / purchase a bundle or full library
The option to get my bundle price is missing or I haven't found it.
I have to add a bundle to the cart instead and the only information I get is the remaining price.
Previously I could see which libraries I already own and which are added / upgraded to full, with individual prices.
Regarding the new website:
I would be fine with it if I could display it without the icons or if they would not be DUPLO™ sized (Safari on Mac). In my opinion they add little to the text info below them. My index digit already hurts from vertical scrolling. If I zoom out the icons don't get shorter, just narrower, and of course tmthe text size gets smaller. The designer probably doesn't like me.
Hi VSL Team,
What happened to the Studio Special Editions PLUS? I own Vol1 and Vol2 and was waiting for a nice discount to grab the PLUS Verions, but they seem to be gone. The Screenshot at the VOL1 Page shows the PLUS Folders. I updated and reinstalled my VOL1 but it is still just VOL1.
Is PLUS now included in VOL1? Do I get a free upgrade? Do I have to rebuy? TBH I am planing to use my 50% Code to complete my Studio Special Collection, but being nerfed for the PLUS additions would be a bummer.
Oliver
Hello,
I noticed that the "Music" section of the new website has lost most of the ... music.
The only things left are Jay Bacal's "Pictures at an Exhibition" and "Movie Masterpieces". His mock-ups are fantastic, to be sure, but there were many other artists and pieces that used to be available. Many of them included tutorials and mp3s that provided hours of fun and inspiration. Have they been removed because they were made with the VI Series? If that's true, then in my opinion that's a shame. 😞
Thank you.
@badibeat said:
Can't see which libraries are missing if I upgrade / purchase a bundle or full library
The option to get my bundle price is missing or I haven't found it.
I have to add a bundle to the cart instead and the only information I get is the remaining price.
Previously I could see which libraries I already own and which are added / upgraded to full, with individual prices.
Regarding the new website:
I would be fine with it if I could display it without the icons or if they would not be DUPLO™ sized (Safari on Mac). In my opinion they add little to the text info below them. My index digit already hurts from vertical scrolling. If I zoom out the icons don't get shorter, just narrower, and of course tmthe text size gets smaller. The designer probably doesn't like me.
Hi VSL Team,
Okay, I was just impatient. Got the update! 😄
@Paul said:
Hi badibeat,
We can always help you with specific questions: support@vsl.co.at!
You a bot?
Because this highly generic answer doesn't make sense to me.
With Black Friday looming:
Just as an example, VSLs bundle prices differ from individual prices. They can make other discounts less relevant. However, when upgrading a bundIe there's also to consider which libraries are missing or not "full" but "standard" versions and will be upgraded as well. I like to check the effective price I have to pay, and I got this version in the old website within seconds.
@Otogai said:
Dear VSL-Team
the new website appears to be more targeted to mobile devices with bigger icons. This is ok.
However until the update the products have been presented with photographs of the sampled instruments. Every visitor of the website was able to recognize the essence of the product by its icon.
Now the user has to read. The icons are no longer self-explanatory. The user experience seems more abstract. If find the presentation less attractive. I would use icons with photographs again
The separation of the pianos of stage A and stage B into different sub menus appears artificial. The user that ist new to the product portfolio of vsl could easily miss out half of the sampled pianos.
Best wishes!
Ditto for me.
I far prefer to scan intuitively and speedily through representational pictures - especially well-composed photos - rather than text.
Moreover in VA now I have to switch to text-only, to get rid of the clutter of those large, meaningless, alienating and soulless Bauhous-style Modern-Era graphics boxes.
Didn't we exit the Modern Era last century, preferring intuitive soul-linkage with our cultures rather than putting up with endless intellectual concepts and ideologies getting in the way?
Thanks for the Angelic Choir!
