Hello Paul,

maybe I am too conservative, but my impression is that the new design/layout is confusing and blatant (in German: „laut“ und plakativ) - and therefore unfortunately a step backwards.

Best regards,

Jürgen

@stevegalante said:

I'm sorry but I have A LOT of 500 "I'm sorry, Dave. I'm afraid I can't do that." errors...
I hope you fix them soon and extend the offer... I'm on Firefox/Win 11

Should be fixed now. Please reload the page.

Hi,

Thanks for all your input and also for sharing your opinions. It's an interesting journey!

Our incredible web team just rolled out another update, give it try!

I normally make my Vsl purchases through BestService to avoid VAT and I have some VSL vouchers that I purchased through them and have to be used through them. It does not appear to be possible to use the discount codes of this sale to purchase through BestService...at least not directly, I haven't tried to contact them about it yet. Will it be possible to participate in this promotion using my bestService vouchers?

congratulation on the new web. Quick question in here , is it possible to still have duality strings colors if I purchase regular and sordino this time ? sorry I wright in here about it but I though you still working on with the new web and I wanted to make good use of the offer till 17 th

@Dewdman42 said:

I normally make my Vsl purchases through BestService to avoid VAT and I have some VSL vouchers that I purchased through them and have to be used through them. It does not appear to be possible to use the discount codes of this sale to purchase through BestService...at least not directly, I haven't tried to contact them about it yet. Will it be possible to participate in this promotion using my bestService vouchers?

Yes, simply get in touch with them!

@ilirjan said:

congratulation on the new web. Quick question in here , is it possible to still have duality strings colors if I purchase regular and sordino this time ? sorry I wright in here about it but I though you still working on with the new web and I wanted to make good use of the offer till 17 th

Hi @ilirjan,

I'm afraid that promo offer is not available anymore. Sorry.

Hello Paul,

Congrats on new website - looks great.

I am hoping to purchase Vienna Ensemble Pro with additional licence and ilok (with discount). While I can add the main software, I can't seem to find anywhere where to add additional licences - can I kindly ask for your help with this? Should I be buying ilok somewhere else?

I'm looking forward to joining the family of VSL product owners!

Kind regards,

Jakub

Hello again Paul,

Apologies, I figured out what to do: just needed to add another VEP7 to the basket for another licence, silly me.

J

Hello Paul,

On iLOK my synchronized licences continue as that name, not Studio - do I have to do anything to change them? Is it necessary for the licences to be recognized when loading in the Synchron PLayer?

Thanks.

Hi Oceanview,

Are you on the latest iLok License Manager?
In any case, the license name doesn't make a difference.

Can't see which libraries are missing if I upgrade / purchase a bundle or full library

The option to get my bundle price is missing or I haven't found it.

I have to add a bundle to the cart instead and the only information I get is the remaining price.

Previously I could see which libraries I already own and which are added / upgraded to full, with individual prices.

Regarding the new website:

I would be fine with it if I could display it without the icons or if they would not be DUPLO™ sized (Safari on Mac). In my opinion they add little to the text info below them. My index digit already hurts from vertical scrolling. If I zoom out the icons don't get shorter, just narrower, and of course tmthe text size gets smaller. The designer probably doesn't like me.

Hi VSL Team,

What happened to the Studio Special Editions PLUS? I own Vol1 and Vol2 and was waiting for a nice discount to grab the PLUS Verions, but they seem to be gone. The Screenshot at the VOL1 Page shows the PLUS Folders. I updated and reinstalled my VOL1 but it is still just VOL1.

Is PLUS now included in VOL1? Do I get a free upgrade? Do I have to rebuy? TBH I am planing to use my 50% Code to complete my Studio Special Collection, but being nerfed for the PLUS additions would be a bummer.

Oliver

Hi badibeat,

We can always help you with specific questions: support@vsl.co.at!

@Paul said:

Hi Oceanview,

Are you on the latest iLok License Manager?
In any case, the license name doesn't make a difference.

Yes, and that's good to know. Thank you.