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Hi everybody!
We're finally online and can't wait to hear your opinion!!
Here's a quick overview of what's new!
Celebrate with us and pick the instruments you always wanted:
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And don't forget to grab your FREE Angelic Choir!
Dear VSL-Team
the new website appears to be more targeted to mobile devices with bigger icons. This is ok.
However until the update the products have been presented with photographs of the sampled instruments. Every visitor of the website was able to recognize the essence of the product by its icon.
Now the user has to read. The icons are no longer self-explanatory. The user experience seems more abstract. If find the presentation less attractive. I would use icons with photographs again
The separation of the pianos of stage A and stage B into different sub menus appears artificial. The user that ist new to the product portfolio of vsl could easily miss out half of the sampled pianos.
Best wishes!
Safari web browser on iPad iOS 18.1 —> new website isn’t loading from the forum page 😒
Loads if I click on the new free instrument.
I see 3 of my instruments are still calling themselves Synchronized (Plucked, Special Edition 1 Plus and Special Edition 2 Plus).
Hello,
Promo code is not working 😞
See below screenshoot :
The 50/40/30 promo codes are coming up as invalid when trying to check out even though they all show as eligible and applied correctly to the prices within the cart.
The synchronised plucked instruments (guitar and upright bass) disappeared from the Synchron player.
Hi,
Thanks for all the reports and feedback!
We're already looking into what happened when we split up the Studio Plucked Instruments (on popular demand). Stay tuned for a fix!
Regarding the promo codes, please try these instead until we fixed it:
50% ->
50P-A1DUE-V3658-8BA39
40% ->
40P-AL94X-ZS7JR-BV188
30% ->
30P-AAR7W-CLFRT-PE7E4
Hello,
I’ve noticed a typo in the description of the Studio Special Edition Vol. 2 on the new website:
The “Viennese Horn” and “Horn ensemble (8 players – ‘Epic Horns’)” are mistakenly listed under Woodwinds, in addition to being listed under Brass.
Hello,
Thanks Paul, the new codes are working, Thank you for your product, the quality of your works and It is always a pleasure to by new libraries from VSL 😊
Regarding the new site,I have seen 3 minor issues not impacting my order but still existing:
I hope this feedback will help you improve the new site.
@267658 said:
Hello,
I’ve noticed a typo in the description of the Studio Special Edition Vol. 2 on the new website:
The “Viennese Horn” and “Horn ensemble (8 players – ‘Epic Horns’)” are mistakenly listed under Woodwinds, in addition to being listed under Brass.
Thanks! Fixed!
Hi,
Thanks for the kind feedback!
Can you please check if renaming your forum name works? 😁
- Wishlist items can only be removed on the product page now (see below).
- That error is probably a calculation thing, we will look into it.
All other bugs in MyVSL will be fixed in the next days, I'm sure!
@222205 said:
Hello,
Thanks Paul, the new codes are working, Thank you for your product, the quality of your works and It is always a pleasure to by new libraries from VSL 😊
Regarding the new site,I have seen 3 minor issues not impacting my order but still existing:
- Unable to save the billing adress in Myvsl -> Billing Address (Edit)
- unable to find how to remove items from the Wishlist once it is purchased
- Some article in my Wishlist have an error button (see below)
I hope this feedback will help you improve the new site.
I have update my profile forum name 😊
No remove button for the other BBO Packs, only on the Bundle
I see that Profile forum renaming is not working 😞
And another bug in myVSl, unable to get Invoice in Order :
Hello, congrats on the renewed website !
I have one question. Are all the libraries you sell now playable with the Synchron Player or are there any of them that still use the old Vienna Instruments Pro ? For example I have the Jazz Drums Library (that I don't see listed anymore) that still only works with the old player. Will an update be coming ? Thanks !
I wonder if the bundle prices are correctly calculated on the web page. The "Studio Series Package" is more expensive for me than to buy the remaining VI upgrades individually.
I cannot click the “Link to ilok” button on the new website.
Please improve it.
Thanks for your daily support.
Hello Claude,
Thanks for the input!
We will definitely improve the wishlist functionality.
Invoice download works just fine here... any firewalls or AV programs active that could be in the way?
Hi Steve,
Yes, from now on we're selling products supported by the Synchron Player (and all other Synchron based players: Pianos, Organ, Harp) only. Jazz Drums is still on the list to be ported, no ETA as of yet.
@stevegalante said:
Hello, congrats on the renewed website !
I have one question. Are all the libraries you sell now playable with the Synchron Player or are there any of them that still use the old Vienna Instruments Pro ? For example I have the Jazz Drums Library (that I don't see listed anymore) that still only works with the old player. Will an update be coming ? Thanks !
