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  3. [SOLVED] Student /teacher discounts not showing when logged in.

  • [SOLVED] Student /teacher discounts not showing when logged in.

    S
    S
    last edited
    last edited

    Hi to the forum,

    usually on the product pages you see the normal price, and then the student discount price you get, but these are not showing at all when I log in. Unless something has changed and you don't see the normal price compared to the discount price you get, but instead you just get the academic pricing with no comparison now.

    Is this the case now? Thanks if anyone know anything about this.

    best,

    Steve
  • Andreas8420A
    VSL Team
    Andreas8420A

    Hi Steve,

    Please ensure that you are indeed logged into your VSL account. Your EDU status is still active, and that should still work. Kindly note that we do not offer additional EDU discounts on current specials or products during the introductory promo.

    Best,
    Andreas

    VSL Team | Product Specialist & Media Editing
  • S
    S

    Hi Andreas,

    thank you for getting back to me. I'm logged in at the moment and this is what I'm seeing, for example, the Duality strings virtuoso.

    Is this the correct student price? It usually shows the student price and the normal price together.

  • michiM
    VSL Team
    michiM

    Hi Steve, EDU discounts doesn't apply on top for introductory promotions.

    Best, Michael
  • S
    S
    @michi said:

    Hi Steve, EDU discounts doesn't apply on top for introductory promotions.


    Best, Michael

    Hi Michael, - I didn't realize the duality strings were on a promotion at the moment. Thanks for letting me know Michael.

    best,

    Steve ☺️
  • michiM
    VSL Team
    michiM
    last edited
    last edited

    Hi Steve,

    This was just a general information in addition to your sales support requests. The Duality Strings promotion has been expired already. If you‘re logged in with your registered VSL account, you‘ll see today a discount of EUR 80.- for the Synchron Duality Strings colors Full Library.

    Best, Michael
  • S
    S
    @michi said:

    Hi Steve,


    This was just a general information in addition to your sales support requests. The Duality Strings promotion has been expired already. If you‘re logged in with your registered VSL account, you‘ll see today a discount of EUR 80.- for the Synchron Duality Strings colors Full Library.


    Best, Michael
  • S
    S

    Hi Michi,

    thanks for the reply. I'll check this out then.

    best,

    Steve
  • S
    S

    Hi Michi,

    I've just checked, and logged in and the price is showing as € 595 for the regular version. The Synchron violin regular is showing as € 220. For some reason I'm not getting any student discount showing, even though I'm logged in.

    Thanks,

    Steve.
  • michiM
    VSL Team
    michiM

    Hi Steve, please try a different browser to log in.

    Best, Michael

  • S
    S
    @michi said:

    Hi Steve, please try a different browser to log in.


    Best, Michael

    oh, ok, yes I will try one. Thanks, Steve 😊
  • S
    S
    @Steve-Martin said:
    @michi said:

    Hi Steve, please try a different browser to log in.




    Best, Michael


    oh, ok, yes I will try one. Thanks, Steve 😊

    @Steve-Martin said:
    @michi said:

    Hi Steve, please try a different browser to log in.




    Best, Michael


    oh, ok, yes I will try one. Thanks, Steve 😊
  • S
    S

    Yes, tried google chrome - worked! Thanks Michi🙂