I have loved VEPro for a long time but the first thing I think of when I think of VSL is the impossible download speeds. I have a regular download speed measured at over 400Mbps but it is taking longer than an hour to download Vienna Assistant (102MB).
I have previously avoided updating your software for as long as possible because of the download speeds and I would feel foolish to ever purchase anything else from your company until this is resolved.
Your site has been this way for a long time and I hope you fix it soon. If another company works out how to compete with VEPro before your products are reasonably accessible, it would be a nuisance to have to learn the new software (although doing so may be faster than accessing the software I have already paid for from your site).