I don't know what it is, or what it does, but it opens itself every time I try to open a new project in my DP 11.
HOW DO I SWITCH IT OFF?
188,327 users have contributed to 42,591 threads and 256,456 posts.
In the past 24 hours, we have 1 new thread(s), 17 new post(s) and 38 new user(s).
I don't know what it is, or what it does, but it opens itself every time I try to open a new project in my DP 11.
HOW DO I SWITCH IT OFF?
Hi,
The VSL Helper is a background helper app that takes care of the conversion of your projects from eLicenser to iLok, without the necessity to have your eLicenser licenses available.
It doesn't do any harm, but of course you can terminate it if you like.
Best,
Paul
Hello Paul,
I have moved all my libs to Ilok and i have still the VSL Helper running
Best,
Cyril
P.S. VSL in Dorico is SO SLOW !😰
The VSL Helper converts eLicenser-protected data (old projects, presets, etc.) when using them with the new samples & software. You saved your old projects before using iLOK - therefore, it's still eLicenser-encrypted until you re-save it.
VSLHELPER.EXE is failing to start because QT6 dlls are missing. It says to "reinstall" to get the dlls but I don't know what exactly to "reinstall".
I updated my VI Pro and now I can't load any of my pre-ILOK projects. (apparently)
How do I fix this?
Hi! Do you have access to the Synchron Player? For example, after adding one of the HELLO FREE instruments. (Re)-Installing Synchron Player should not only fix all QT6 files for the VSL Helper, but also the VI Pro Player. If not, please get in touch with us via email: support@vsl.co.at