Hi,
I had the same issue. Here are possible problems and solutions:
- turn the preload size up in the Synchron Piano Player. This will consume more RAM. With 16GB you have to be carefull, because with high preload size the Synchron Pianos can exceed 16GB RAM. That may crash your computer.
- make sure only the services and apps you need are running in the background
- monitor your CPU load in the windows task-manager. If the load is over near 100% whenever the pops and clicks happen, you should consider upgrading your CPU.
You can also try: Ryzen CPUs perform better when you use all RAM channels. Make sure you use more then one RAM stick.
Overclocking the CPU may help.
- Check your system latency with LatencyMon (https://www.resplendence.com/latencymon). If your DPC latency is high (yellow or even red), your system needs tweaking.
Use these guides to tweak Windows and your BIOS:
https://www.steinberg.net/nc/en/support/knowledgebase_new/show_details/kb_show/optimizing-windows-for-daws.html
https://www.youtube.com/watch?v=GUsLLEkswzE&list=LLE81ikoCm4sUHdisD3TdVrA&index=37&t=0s
https://vi-control.net/community/threads/windows-10-settings-stuff-you-can-turn-off-for-music.49446/
In general Intel CPUs have higher IPC (instructions per clock: measures how many instructions are calculated per cycle) which leads to lower DPC. Also they are better for overclocking. Therefore most DAW powerusers are using Intel CPUs.
The new Ryzen CPUs that are coming this year may deliver comparable performance to Intel CPUs in audio workloads. But we have to wait until first test results are published.
Best, Ben