@Paul said:

@afterlight: Isn't it cool that you can use 9 computers the way you do now? We are only trying to make this even better. 

It's also cool that I can drive my car....but I did pay for it.

I think the problem many professional users who have numerous licenses have is simply that the upgrade price of 400+ euros (for me) for a completely unannounced feature set is...silly. Really silly. 

And I'd take issue with the "works well". It works well sometimes. Other times (like closing sequences) it crashes repeatedly. I've just learned to live with that because I have projects and deadlines. I'd pay 400 euros for it to be stable, frankly.

I'm not trying to bust your balls, I love the software, I just think you're seeing a lot of negativity here for a really good reason, and some of us like your software and wouldn't even look twice at the samples...a starter orchestra isn't of interest.

And the few conversations I've had with other composers around LA I've only heard negative reactions. I hope it's worthy of a .0 upgrade and the asking price or I think quite a few people will be quite grumpy. But, look, what do I know, I've only been doing this for two decades and I've been a customer of yours only since...pretty much day one minute one on the Vienna Ensemble side.

And I appreciate that you're trying to improve it - we love that! But listen to your community. Lots have seen this announcement and said exactly what I'm saying. We don't know it all, and we don't know what you have planned, but inviting us to part with a solid chunk of cash....for software we won't get for a while and no way to ascertain the value of the upgrade, and changing the pricing structure in a way that benefits new users and frankly, shafts prior users? 

It's not a good look. I mean, hey, at least grandfathering an option....or a price to upgrade the three-pack so it's a little more commensurate with an upgrade...or telling us why it's worth the amount asked? Wouldn't be a bad idea. 

@David Molina said:

Wow, I would really hate to have you all as customers. They haven't disclosed all the details yet and you guys are already whinning about things you don't know yet. Just be patient and wait for them to reveal all the details. Once they reveal everything and you still don't like it, send them an email. Amazing.

😄

Dear Paul,

I have the utmostrespect for you! I read this forum almost daily and after reading most of the things people have written in the last year (ranting, fighting and trolling), I'm surprised to see you're still moderating and answering these posts; but more importantly you keep answering on serious questions and giving advices how to use them better. I have learned so much by reading this forum (and often decided to buy more of VSL's products ;)

In short, what I want to say is: Thank you, Paul!
Please keep up the good work and don't be discouraged by exhausting posts / topics.

Best, Ben

@David Molina said:

Wow, I would really hate to have you all as customers. Just be patient and wait for them to reveal all the details. Once they reveal everything and you still don't like it, send them an email. Amazing.

@afterlight said:

I think the problem many professional users who have numerous licenses have is simply that the upgrade price of 400+ euros (for me) for a completely unannounced feature set is...silly. Really silly.

Can someone explain the pricing? In 2016 I paid €170.00 to upgrade 6 licenses to VE Pro 6. Now, I just purchased the VE Pro 7 upgrade for €70.00 and I get... 1 license? It's going to be another €225.00 (45 * 5) to upgrade the remaining 5 licenses. That's €295.00 total - almost double the last round of upgrade pricing. I wish this was better explained somewhere - it wasn't clear in the email, or the website.

@LAJ said:

Somebody told me, that it is a competitor to Dorico now ... means it contains a Notation Program ... and the multi-channel possibilities have heavily expanded. (That would also explain why the PlugIns are included.) If this is true ... the Price is great!

Had never heard of Dorico until now, just Finale & Sibelius. Looks impressive but I've seen several pieces of s/w that looked impressive until I tried them. Looking at the prices of Dorico I doubt it would be the Professional version but Elements.

I wonder if the 'included new plugins' are Vienna Suite (regular not Pro version)?

For users using multiple licenses, VEP7 has become a very expensive item.
It's a price that hesitates to update.
I hope that understanding of pricing is wrong.

I must say i am disappointed generally with how unclear whole installation

parts, processes and instances you have made.

When i installed Ensemble pro 6, instance in logic which actually activates EP6 is Vienna Ensemble, and 

Vienna Ensemble pro triggers server options. Why?

Other thing that is unclear in you manual is how to actually load data into Synchron player.

Why is there no straightforward  explanation on HOW TO ADD LIBRARIES INTO PLAYER?

You must understand we (users) are not fanboys of any particular company, but pick from each what we like.

So therefore i do not plan to spend two hours on trying to  figure out how to even start, cause in that period of time i can open Spitfire or Orchestra Tools and start working i Kontakt immediatelly.

You should really consider making things more simple, cause now you have bunch on players, versions,s and ensemble mixer versions.

You were once a brillianrt company with all things straightforward, that is slowly becoming pretty messy.

Last but not least, getting only one license is beyond reason. You should really check on Spectrasonics, and their user friendly policy, which you clearly do not provide.

badstring studio LTD

Well they have announced the prize! That's a detail right?

Hi everybody, 

Highly interesting speculations there, LAJ... 😊
I can respond to this one quite clearly Vienna Ensemble PRO will not be a notation program. 

Regarding multiple licenses: I'm sure you understand that we can't answer individual quantity discount requests in a public forum. With previous upgrades, different combinations of license amounts, there are simply many parameters to consider.

@kristijan999: Sorry to see you so upset, especially after you hesitated to contact us via support@vsl.co.at with the first troubles... and after so many successful support interactions in the past. I hope you will change your mind when you see what VE Pro 7 can actually do for you. 

Best, 
Paul

@Paul said:

Hi everybody, 

Highly interesting speculations there, LAJ... 😊
I can respond to this one quite clearly Vienna Ensemble PRO will not be a notation program. 

Regarding multiple licenses: I'm sure you understand that we can't answer individual quantity discount requests in a public forum. With previous upgrades, different combinations of license amounts, there are simply many parameters to consider.

@kristijan999: Sorry to see you so upset, especially after you hesitated to contact us via support@vsl.co.at with the first troubles... and after so many successful support interactions in the past. I hope you will change your mind when you see what VE Pro 7 can actually do for you. 

Best, 
Paul

So, it is impossible to go back to previous policy of three licenses Paul?

I know we cannot dictate your business choices, but it seems that for some people upgrading VEP now cost double than it did?

@Paul said:

Hi everybody, Highly interesting speculations there, LAJ...I can respond to this one quite clearly Vienna Ensemble PRO will not be a notation program. Best,Paul

Hi LAJ, 

The german word "Vorfreude" captures what we feel here in Vienna pretty well: I'd translate it with "pleasant anticipation".

More features will be announced as soon as I am 100% sure that everything they work as they should, in all possible environments. Will definitely keep you in the loop!

BTW: We just added our Giant Taiko drum as a BONUS and THANK YOU for all early adopters 😊
Find the download file here. 

Best, 
Paul

Thank you so much for Giant Taiko drum!

F.

@Paul said:

Hi LAJ, 

The german word "Vorfreude" captures what we feel here in Vienna pretty well: I'd translate it with "pleasant anticipation".

More features will be announced as soon as I am 100% sure that everything they work as they should, in all possible environments. Will definitely keep you in the loop!

BTW: We just added our Giant Taiko drum as a BONUS and THANK YOU for all early adopters 😊
Find the download file here. 

Best, 
Paul