Vienna Symphonic Library Forum
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    I'm getting a weird feeling about this VE Pro 7 product launch / pre-order ...

    I participated in a VSL pre-order process before (Dimension Strings) , and despite it taking quite some time before the library was complete (sept 2012-august 2014 ...), at least you had a pretty good idea about what to expect.

    The info we are getting now doesn't say anything about the expected functionality of the product, which is very disappointing, especially since VE Pro is not just another library, but rather an essential infrastructural part of our setups - something you want to plan ahead for.

    It's a bit like a car salesman wanting you to sign up for a new car, while only able to tell you something about the great entertainement system that will be included for free. Nothing about the engine, the gearbox, the looks, the safety system - but "the kids will have a great time in the backseat" ...

    So, please, give us some serious info asap ...

    PS : adding a bonus almost as an afterthought, and only for 4 days - it only gets weirder 😕


  • I think it was good to make the announcement so soon: If you were planning to buy VEPro you will get the new version but can use v6 today. If you bought version 6 30 days ago you can refund and buy v7. This is the same as a grace period. And as Paul confirmed: The price will stay until after more infos are available. It's a good thing for the customer.

    So why complaining? Just be a little more patient. Nobody forces anyone to buy until we get more information...


    Ben@VSL | IT & Product Specialist
  • Initial post said that news will come in a few days.
    It's been 2 weeks.

    Considering how the first post and the VEpro page was written, i would have thought it would have been released already.

    If you don't know what features you are adding for VEpro 7 by now, you never will. 

    Can we get the new features list now please? And a ballpark release date? 


  • I take it for what it is, marketing hype gone wrong by not promoting the actual product.


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    @bbelius said:

    I think it was good to make the announcement so soon: If you were planning to buy VEPro you will get the new version but can use v6 today. If you bought version 6 30 days ago you can refund and buy v7. This is the same as a grace period. And as Paul confirmed: The price will stay until after more infos are available. It's a good thing for the customer. So why complaining? Just be a little more patient. Nobody forces anyone to buy until we get more information...
    Hello Bbelius, can you explain why VSL is hiding this information from us in one sentence? I do the start for you: [b]They are doing ist because[/b] ... (I am thrilled to hear the rest ;))

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    @bbelius said:

    I think it was good to make the announcement so soon: If you were planning to buy VEPro you will get the new version but can use v6 today. If you bought version 6 30 days ago you can refund and buy v7. This is the same as a grace period. And as Paul confirmed: The price will stay until after more infos are available. It's a good thing for the customer.

    So why complaining? Just be a little more patient. Nobody forces anyone to buy until we get more information...

    Why complain? How about with VEPro 7 we lose two licenses; don't hand me any BS about 'you still have the 3 licenses that came with VEPro 6'. It's been said by Paul that 6 and 7 won't communicate with each other which means if you want to keep working (having upgraded to VEPro 7) and you use all 3 licenses that came stock with 6 you have to pay extra to get them back with 7.

     

    THis was a very poor rollout and I think Vienna realizes that now but won't admit it to us - the paying customers.


  • Believe it or not ... but a friend of mine told me what the problem with the validation is. Read carefully: Paul Kopf is Moses 2.0! God will be the one who has to validate! He will reach a next generation iPad from cloud No. 7 to Paul’s hands and say: „Paul-Moses Kopf ... you are ready to receive ... here it is ... the List of Features.“ So clear now what happened and why it takes so long! Sorry for the misunderstanding!

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    @bbelius said:

    I think it was good to make the announcement so soon: If you were planning to buy VEPro you will get the new version but can use v6 today. If you bought version 6 30 days ago you can refund and buy v7. This is the same as a grace period. And as Paul confirmed: The price will stay until after more infos are available. It's a good thing for the customer. So why complaining? Just be a little more patient. Nobody forces anyone to buy until we get more information...
    Well, the mere fact the taiko drums were only available at a time when ZERO information was available clearly proves it’s not a grace period they had in mind ...

  • I have exactly this same dilemma. If I upgrade VEPro 6 to VEPro 7 will my 2 other licences work or I have to buy new licenses 


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    @wienryk said:

    I have exactly this same dilemma. If I upgrade VEPro 6 to VEPro 7 will my 2 other licences work or I have to buy new licenses 

    Your existing VEPro 6 licenses will still work but only with VEPro 6. VEPro 7 licenses will only work with that version. If you need the other two missing licenses so you can work totally in VEPro 7 you need to pay extra for those. 6 and 7 cannot work with each other according to Paul Kopf.


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    To be very honest I'm a bit surprised by the large discussion about licenses: actually if you own VEP 6, you may update 1 licence + EO2.0 for 75€ and if you need to update all the 3 VEP 6 licenses you just buy 2 more single licence update at 45€ each. What's wrong?

    Total cost is easy to calculate, and I don't think it's just a bad policy change, the opposite it has some advantage as well (e.g. if you don't need additional licenses or if you need just 1, you will pay according your real need, not being forced to the batch).

    What's a bit weird instead is the almost total lack of technical features explanation, but we are not forced to buy today:

    the people buying today just trust VSL for the previous good experience with VE Pro, and hope it will keep the standard. Due to the fact VEP is the core of my system I had no doubt about using the last version available, because the actual one starts to be unstable and conflicts with recent OS and VST updates are day by day more frequent, so a VEP software update was really welcome if it just makes the program solid and compatible again.

    Any additional feature beside stability and compatibility is very welcome, but not the core motivation factor for me. I just hope VSL will not disappoint the trust... in case they will do, of course next time I won't buy any pre-order anymore (as I won't pre-buy anything from Synchron series after being disappointed by Synchron Strings I).

    Very simple, isn't it? :)


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    Hello Fatis,

    I am using only one License. But just to clarify: With the last Upgrade I paid only 61,00 € for 3 Licenses and now I pay 75 € for one ... and I have no use for EO2. That's why I see it like you: If the Upgrade is not big enough, VEP will be my "eternal Logic 5" and there will be no reason to upgrade in the future.

    @fatis12_24918 said:

     Very simple, isn't it? 😊

    I find it more simple to imagine that Paul is Moses 2.0 ...


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    @fatis12_24918 said:

    To be very honest I'm a bit surprised by the large discussion about licenses: actually if you own VEP 6, you may update 1 licence + EO2.0 for 75€ and if you need to update all the 3 VEP 6 licenses you just buy 2 more single licence update at 45€ each. What's wrong?

    snippage here

    Very simple, isn't it? 😊

    To be very honest I'm surprised there are some people who see this as a good thing - losing licenses with the upgrade. Sure you can only upgrade 1 license but then remember that VEPro 6 and 7 won't communicate with each other. And we have no sure knowledge one way or the other whether VEPRo 6 and 7 can even exist on the same system. That's what's wrong.

    Very simple, isn't it?


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    @musicman691 said:

    To be very honest I'm surprised there are some people who see this as a good thing - losing licenses with the upgrade. Sure you can only upgrade 1 license but then remember that VEPro 6 and 7 won't communicate with each other. And we have no sure knowledge one way or the other whether VEPRo 6 and 7 can even exist on the same system. That's what's wrong.

    Very simple, isn't it?

    Well, sorry to insist, but nothing is wrong in my very humble and very personal opinion:

    what you can say is that it's too expensive, then you don't buy it and full stop.

    You may also say that you don't know enough, then you just wait to know more and/or try, then you buy later or never.

    It's totally simple my friend: It's your choice.


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    @musicman691 said:

    To be very honest I'm surprised there are some people who see this as a good thing - losing licenses with the upgrade. Sure you can only upgrade 1 license but then remember that VEPro 6 and 7 won't communicate with each other. And we have no sure knowledge one way or the other whether VEPRo 6 and 7 can even exist on the same system. That's what's wrong.

    Very simple, isn't it?

    Well, sorry to insist, but nothing is wrong in my very humble and very personal opinion:

    what you can say is that it's too expensive, then you don't buy it and full stop.

    You may also say that you don't know enough, then you just wait to know more and/or try, then you buy later or never.

    It's totally simple my friend: It's your choice.

    Reading comprehension seems to be a problem for you. I never said the ugrade was too expensive. The prices is what it is. It's the way it's being handled is the issue. We're losing licenses with this upgrade - can't you see that? What other developer does this? Not one that I can think of.

     

    You may think there's nothing wrong but quite sadly you are mistaken. Maybe you like being taken advantage of and are a trusting soul. Those two things are alien to me and have been for decades after some harsh learning experiences. It's called being real and not looking at the world through rose-colored glasses.


  • What some of you fail to understand is that the new upgrade price (Main upg + 2 x licenses) is not the core of the issue, it's only one part of the issue.

    The more serious issue is that down the road, we will be forced to upgrade.  That is mostly because of forced yearly MacOS updates by Apple that breaks compatibility, though less of a problem under Windows but no one knows if or when it will happen.

    So the "what's the problem, keep using VEP6" statement is fine, but only *for now*.  There is also the fact that if this pricing scheme remains the same, every version of VEP will cost double to upgrade compared to what we signed up on initially.


    Eric E. Hache
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    @EgM said:

    What some of you fail to understand is that the new upgrade price (Main upg + 2 x licenses) is not the core of the issue, it's only one part of the issue.

    The more serious issue is that down the road, we will be forced to upgrade.  That is mostly because of forced yearly MacOS updates by Apple that breaks compatibility, though less of a problem under Windows but no one knows if or when it will happen.

    So the "what's the problem, keep using VEP6" statement is fine, but only *for now*.  There is also the fact that if this pricing scheme remains the same, every version of VEP will cost double to upgrade compared to what we signed up on initially.

    Valid, but isnt this an issue with any software with paid software upgrades?


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    @EgM said:

    What some of you fail to understand is that the new upgrade price (Main upg + 2 x licenses) is not the core of the issue, it's only one part of the issue.

    The more serious issue is that down the road, we will be forced to upgrade.  That is mostly because of forced yearly MacOS updates by Apple that breaks compatibility, though less of a problem under Windows but no one knows if or when it will happen.

    So the "what's the problem, keep using VEP6" statement is fine, but only *for now*.  There is also the fact that if this pricing scheme remains the same, every version of VEP will cost double to upgrade compared to what we signed up on initially.

    Valid, but isnt this an issue with any software with paid software upgrades?

    No


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    @EgM said:

    What some of you fail to understand is that the new upgrade price (Main upg + 2 x licenses) is not the core of the issue, it's only one part of the issue.

    The more serious issue is that down the road, we will be forced to upgrade.  That is mostly because of forced yearly MacOS updates by Apple that breaks compatibility, though less of a problem under Windows but no one knows if or when it will happen.

    So the "what's the problem, keep using VEP6" statement is fine, but only *for now*.  There is also the fact that if this pricing scheme remains the same, every version of VEP will cost double to upgrade compared to what we signed up on initially.

    Valid, but isnt this an issue with any software with paid software upgrades?

    I've never had software with multi licenses or activations removed by upgrading to a new version, no.


    Eric E. Hache
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    @musicman691 said:

    Reading comprehension seems to be a problem for you. I never said the ugrade was too expensive. The prices is what it is. It's the way it's being handled is the issue. We're losing licenses with this upgrade - can't you see that? What other developer does this? Not one that I can think of.

     

    You may think there's nothing wrong but quite sadly you are mistaken. Maybe you like being taken advantage of and are a trusting soul. Those two things are alien to me and have been for decades after some harsh learning experiences. It's called being real and not looking at the world through rose-colored glasses.

    LOL

    With or without you insulting me, still there is something to buy, and a clear price for it.

    Still your choice to buy or not, and when. 

    Peace and love.