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  1. Home
  2. Sample Libraries
  3. Synchron Series
  4. "Synchron Library Installer" is ridiculously, brokenly slow
  • M
    M

    You're right, it's ExFat. It was working so well with my library I assumed everything was correct. Thanks.

    Clare
  • R
    R

    Is Mac OS extended (journaled) OK?

    Very slow instalation for me too....
  • PaulP
    VSL Team
    PaulP
    last edited
    last edited

    Hi Rangi,

    @Rangi said:

    Is Mac OS extended (journaled) OK?

    Yes.

    Best, 
    Paul

    Paul Kopf Product Manager VSL
  • R
    R
    Thanks Paul, It’s all installed now, but the articulations aren’t changing properly yet (stuck on pizz). I’ve done this a few times now, my solo strings, dimension strings etc, so I think I understand the Sibelius/soundest process generally. Two simple questions. Should synchron player be appearing in the Sibelius devices list, or do I select Vienna ensemble and open synchron within that ( which is what I’ve done)? In the add/change instruments I am using dimension strings instruments, I can’t see any synchronised dimension strings instruments in the list. Is that correct? Thanks Barton.
  • andiA
    VSL Team
    andiA

    Hello Barton!

    In Sibelius I recommend adding Vienna Ensemble. You can load Synchron Player inside Vienna Ensemble.

    For SYNCHRON-ized Dimension Strings, please add instruments from the Sibelius "Add or Remove Instruments" menu with “[VSL Dimension Strings I]” at the end and programs on the Manual Sound Sets page with “SYzd Dimension” at the beginning of the name. If you are unsure what to load for the "VE Strings" sound set, you can always check in the "Optimizing Sibelius Playback" manual at the beginning of the "VE Strings" chapter.

    You can find more possible reasons and solutions for your problem in the Troubleshooting chapter.

    https://www.vsl.co.at/en/Notation_Related

    Best regards,
    Andi

    Vienna Symphonic Library
  • R
    R
    I think my challenge is then that I can’t see any SYzd instruments in any of the Sibelius lists - not in change instruments or manual assignment Cheers, Barton.
  • PaulP
    VSL Team
    PaulP

    Hi Barton,

    Our Sibelius specialist Andreas is on his well-earned holiday right now, but if you send us a few screenshots that show the essentials of installation as shown in the Sibelius manual, we can probably find out what's going on: support@vsl.co.at

    Best,
    Paul

    Paul Kopf Product Manager VSL
  • R
    R
    Cool - I can do it soon
  • P
    P

    Hello all,

    I just installed the whole Synchron package from the official VSL Synchron hard drive, and it took my computer more than 27 hours.

    • iMac Pro – macOS 10.5.2 – 3 GHz 10-core Intel Xeon W – 64 GB RAM
    • Destination drive: 4 GB Samsung 860 QVO, formatted MacOS Extended (Journaled), connected by Thunderbolt 3
    • No anti-virus software whatsoever
    • No other applications running

    During the whole installation process, only one of the 10 cores showed an utilisation of 10–15 %, the other cores were completely idle.

    So I think there is still room for improvement...

    All the best

    Pierre Funck
  • PaulP
    VSL Team
    PaulP

    Hi Pierre, 

    Shouldn't take that long. How was the Synchron HD connected? Could it be that you were using USB 2?

    Best, 
    Paul

    Paul Kopf Product Manager VSL
  • P
    P

    Dear Paul,

    with the USB cable that came with it, connected directly to the iMac Pro...

    All the best
    Pierre
  • C
    C

    very very very slow process! I cannot install the library! please correct this bugs!!!
  • PaulP
    VSL Team
    PaulP

    Hello cane, 

    Could it be that you are downloading from behind a firewall (company / university) or are working with a severe anti-virus program? This could block torrent-based downloads, which is the technology we are using for our sample downloads. 

    Did you check and download from another location?

    Best,
    Paul

    Paul Kopf Product Manager VSL
  • S
    S

    Just chiming in on this thread - bought Sychronized solo strings today, and am experiencing a ridiculously slow install (as in, at this rate, this will take the entire weekend). 

    I'm on a 2018 Macbook pro 13", w/ two external SSDs. I've installed tons of VI libraries, and also a few Synchron ones (Epic Orchestra, and a couple of the Big Bangs) and Install was always a quick affair. 

    I've seen a few posts on this, and was just wondering if there was a solution or at least some state-of-the-art troubleshooting tips? 
  • PaulP
    VSL Team
    PaulP

    Hi Daniel, 

    The download rate always depends on a few factors... the route of the data being the most important one. 

    What is your download rate?

    Best, 
    Paul

    Paul Kopf Product Manager VSL
  • S
    S
    It’s not the download but the install that’s taking so long. Download is complete, but it’s been installing 12 hours now and is at 59%.
  • bbeliusB
    bbeliusB

    Hi!

    You mentioned two external SSDs. Those are mostly formatted with exFAT.
    exFat and other FAT formattings are known for bad performance under MacOS in these scenarios.
    To solve this you have to reformat your SSD and use another formatting.

    Best, Ben

    Ben@VSL | IT & Product Specialist
  • S
    S

    Ah... 

    Interesting! They're the same type of drive, but it's true, the one I am loading onto is formatted to EXFat. 

    Ach... at 71% is it worth stopping, clearing the drive, reformatting, reloading, and starting over? (I am guessing... yes) 
  • bbeliusB
    bbeliusB

    Yes :)

    Just be aware that formatting deletes all data on the drive.

    Ben@VSL | IT & Product Specialist
  • A
    A

    I'm having the same problem. Downloading is no problem, but the install procedure seems to stop at 11% Finally I tried it onto other harddisks, but no improvement either. So I let it run for a whole night (just the 1st violins library) In the morning it was only at 29 % I changed disks today again and started over. It now seems to install faster, but I don't understand why, because I'm using the same kind of harddisks (SSD formatted MacOs journaled extended volume). as well for the download as for the install. What I do see is that the ram get's filled up quite often (I have 32 Go Ram) So perhaps it is the way Vienna download and install manager deals with memory? Just an Idea :-)