Hi Clare,
Could it be that your Samsung T5 is formatted as ExFat? Please format it as NTFS (WIN) or macOS (Mac) and installation will work fine.
Best,
Paul
Paul Kopf Product Manager VSL
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You're right, it's ExFat. It was working so well with my library I assumed everything was correct. Thanks.
Clare
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Thanks Paul, It’s all installed now, but the articulations aren’t changing properly yet (stuck on pizz). I’ve done this a few times now, my solo strings, dimension strings etc, so I think I understand the Sibelius/soundest process generally. Two simple questions. Should synchron player be appearing in the Sibelius devices list, or do I select Vienna ensemble and open synchron within that ( which is what I’ve done)? In the add/change instruments I am using dimension strings instruments, I can’t see any synchronised dimension strings instruments in the list. Is that correct? Thanks Barton.
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Hello Barton!
In Sibelius I recommend adding Vienna Ensemble. You can load Synchron Player inside Vienna Ensemble.
For SYNCHRON-ized Dimension Strings, please add instruments from the Sibelius "Add or Remove Instruments" menu with “[VSL Dimension Strings I]” at the end and programs on the Manual Sound Sets page with “SYzd Dimension” at the beginning of the name. If you are unsure what to load for the "VE Strings" sound set, you can always check in the "Optimizing Sibelius Playback" manual at the beginning of the "VE Strings" chapter.
You can find more possible reasons and solutions for your problem in the Troubleshooting chapter.
https://www.vsl.co.at/en/Notation_Related
Best regards,
Andi
Vienna Symphonic Library -
Hi Barton,
Our Sibelius specialist Andreas is on his well-earned holiday right now, but if you send us a few screenshots that show the essentials of installation as shown in the Sibelius manual, we can probably find out what's going on: support@vsl.co.at
Best,
Paul
Paul Kopf Product Manager VSL -
Hello all,
I just installed the whole Synchron package from the official VSL Synchron hard drive, and it took my computer more than 27 hours.
- iMac Pro – macOS 10.5.2 – 3 GHz 10-core Intel Xeon W – 64 GB RAM
- Destination drive: 4 GB Samsung 860 QVO, formatted MacOS Extended (Journaled), connected by Thunderbolt 3
- No anti-virus software whatsoever
- No other applications running
During the whole installation process, only one of the 10 cores showed an utilisation of 10–15 %, the other cores were completely idle.
So I think there is still room for improvement...
All the best
Pierre Funck
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Dear Paul,
with the USB cable that came with it, connected directly to the iMac Pro...
All the best
Pierre
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Hello cane,
Could it be that you are downloading from behind a firewall (company / university) or are working with a severe anti-virus program? This could block torrent-based downloads, which is the technology we are using for our sample downloads.
Did you check and download from another location?
Best,
Paul
Paul Kopf Product Manager VSL -
Just chiming in on this thread - bought Sychronized solo strings today, and am experiencing a ridiculously slow install (as in, at this rate, this will take the entire weekend).
I'm on a 2018 Macbook pro 13", w/ two external SSDs. I've installed tons of VI libraries, and also a few Synchron ones (Epic Orchestra, and a couple of the Big Bangs) and Install was always a quick affair.
I've seen a few posts on this, and was just wondering if there was a solution or at least some state-of-the-art troubleshooting tips?
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