Vienna Symphonic Library Forum
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  • Definitely an SSD is the way to go, and SSD prices have dropped dramatically in the last six months, so this is a good time to buy.

    In regard to experiencing the problem on the Steinway but not the CFX: it's apparent that the Steinway is significantly more demanding of the CPU.  With the same number of mics (and both sample sets on the same SSD drive), I can run the CFX at a lower latency without artefacts than the Steinway.  I'm not sure why that should be;  perhaps Martin can comment?


  • Thanks; when I bought this box last summer, the TB3 HDD drives they had at Fry's were WAY slower than the USB3 HDD drives, and FAR more expensive. They said the ideal was on paper only but might be met within a couple of years, and it seems that is now the case when I look at newer TB3 HDD drives, and that they are now price-comparable with USB3 HDD drives (which is now on the way out) or cheaper. 

    I'm not going to experiment with the internal drive as it identifies itself as an HDD under system specs, so I doubt any sector of that "hybrid drive" really and truly behaves (performance-wise at least) like a real SSD.

    I'll check TB3 SSD drive prices and capacities after my rehearsal tonight, and place an order. At least 2 TB for sure, and way more if the price scaling isn't exponential and is instead rewarding vs. punitive.


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    Bild:[url=http://www.markus-brylka.de/Steinway_CPU_Stopp.jpg]Steinway_CPU_Stopp[/url]Video:[url=

    Above picture and video show my problem. When working with Synchron Steinway, it is not possible to stop playback or recording without automatically turning off the audio engine after a CPU peak. A further work is only possible if I unload all the microphones, restart the engine and load the microphones again. The bug is reproducible, If i play live without recording, everything works, but as soon as I stop or start playback after recording, the engine hangs. Sometimes it comes after such a mistake also to a permanent humming and a level continuously displayed in a microphone, happened so far with the RoomMix but also already with the tube microphone. The Steinway is my first synchron instrument. There is no experience with other synchrons. DAW: Cakewalk 8.5 bzw. aktuelle neueste Cakewalk Version von Bandlab.Win7 Professional mit allen UpdatesCPU: i7 x980 3,3 Gigahertz Mehrkern mit 6 Kernen24 Gigabyte Ram64 bit System und DAW


  • Hi mbrylka, 

    Thanks for your detailed report.

    The best idea with specific troubles/requests is to contact us directly via support@vsl.co.at, this way you will get the fastest answer from one of our team members. 

    Of course I'm already checking what could cause this. 

    BTW: Forum language is english, and we're doing our best to stick to that. 

    Best, 
    Paul


    Paul Kopf Product Manager VSL
  • Thanks Paul, i will contact the support. Also i changed the language of the original post to english. Kind regards, Markus

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    Hi Markus,

    A new version of Synchron Pianos, 1.1.1127, is already available!

    That should work now!

    Best,
    Paul


    Paul Kopf Product Manager VSL
  • I installed the new version from today immediately and.... 


    IT WORKS NOW !!!!

    what a great support, no fear of blurps again, the engine keeps working, many many thanks. :-)

     

    Kind regards, Markus


  • Synchron Pianos isn't allowing me to select multiple keys in the edit window. Only one at a time. Am I doing something wrong or is this by design? Thanks.

    God Bless,

    David


    F308, D-274, 280VC, Yamaha CFX, Bösendorfer Imperial, Vienna Imperial
  • Hi David, 

    Thanks for your input! Seems like you discovered a bug there, Shift drag should add notes to the selection. 

    We will have that fixed with the next update. 

    Best,
    Paul


    Paul Kopf Product Manager VSL
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    @Paul said:

    Hi David, 

    Thanks for your input! Seems like you discovered a bug there, Shift drag should add notes to the selection. 

    We will have that fixed with the next update. 

    Best,
    Paul

    Something else I noticed and I'm not sure if this is by design is that the individual note Dynamic Range in the edit window starts at 100% and goes down to 0, but not up to 150 like the Global Dynamic Range does. So with individual notes you can only increase the intensity and not decrease the intensity. 

    Of course the Dynamic Range decreases the higher you go and the individual note range can't be decreased at all. Thanks for the help. 

    God Bless,

    David


    F308, D-274, 280VC, Yamaha CFX, Bösendorfer Imperial, Vienna Imperial
  • Hi David!

    This is Konrad, part of the development team. Thank you for paying close attention and reporting right back to us! This is very valuable information :-)

    Both things you noticed are actually by design:

    Note selection: We changed that from previous versions, so you can only select multiple notes when holding down the Shift modifier. This has the advantage that without holding any modifier you can actually play the on board keyboard. This wasn't possible before actually. 

    Dynamic Range per note: There are two values that need to be considered there as you already noticed. The global value and the per note value. The value that is applied depends on both settings. Those two values are multipled to yield the final result. So ...

    • If the global value is set to 100% , but the key value is at 50%, the resulting dynamic range will be 50%.
    • If the global value is set to 50% and the per key value is also set to 50%, the resulting value will be 25%. 
    • If one of the values is set to 0%, the resulting value will also be 0%

    So if you want one note to have a range of 150%, set the global value to 150%, and the note value to 100%. If you want another key to be at 100% again, set that key's value to 66%  (while still having 150% applied to the global setting).

    When thinking about it, we should probably make that behaviour more clear in a future update.

    I hope this clears things up a bit. If you have any further questions, please don't hesitate to ask.

    All the best!

    Konrad


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    @Another User said:

    Dynamic Range per note:...When thinking about it, we should probably make that behaviour more clear in a future update.

    Yeah, I would agree. It's not very intuitive the way it's currently setup. 

    The biggest problem I'm having with the Steinway is that the midi sensitivity is way too high at "0." It's like I'm banging on the keys when playing normal. It's too harsh for my ears. However, when I bring the midi sensitivity down to something that is tolerable "-25," then I lose the dynamic range of the piano when I do want to play loud and it ends up being neutered. The CFX doesn't have this problem. The midi sensitivity with that is fine for soft, normal, and loud paying.

    Is there anyway to change the midi sensitivity on the Steinway so it's more like the CFX with the next Synchron Piano update? Thanks for the help.

    God Bless,

    David 


    F308, D-274, 280VC, Yamaha CFX, Bösendorfer Imperial, Vienna Imperial
  • I can't get the pans to work in Logic. Is there a fix on the way?


  • Hi antcarrier, 

    Which version of Synchron Pianos, which OS, which version of Logic? 

    Please include a quick screenshot that shows what you are changing... keep in mind that there is a reverb on top of the mix (on the right side of the mixer). 

    Best, 
    Paul


    Paul Kopf Product Manager VSL
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    @Paul said:

    Hi antcarrier, 

    Which version of Synchron Pianos, which OS, which version of Logic? 

    Please include a quick screenshot that shows what you are changing... keep in mind that there is a reverb on top of the mix (on the right side of the mixer). 

    Best, 
    Paul

    I have emailed support. Thanks Paul.


  • Running Synchron Pianos in Digital Performer 9.5 on macOS Mojave 10.4.2, if I have multiple instances of the plug-in, the status bar at the bottom is the same for all, which is kind of weird.

    For instance, if I load the Steinway on one, and then the Yamaha on the other, the status bar on the Steinway instance updates to match the Yamaha instance, and vice-versa, regarding number of active voices and memory/samples.

    This is with the latest Synchron Pianos update from a few days ago.

    Also, certain focus events when going from other apps back to the DAW, cause either a reload or an update of the status bars (simultaneously, ending up matching the one that currently has mouse focus).

    It is hard to know if it is actually reloading samples now that I have finished my careful incremental upgrades of macOS to Mojave, internal RAM (now 64 gB) and external storage (now a 2 TB SSD), as everything is so fast now.

    But at least the two instances properly maintain the correct settings and piano reference.

    Or maybe not, as I noticed just now that the Play page refreshes on the other instance to match the one currently given the mouse focus, so when you go back to it later, the settings are wrong and you have to reload your preset.


  • Hi Mark, 

    Happy New Year!

    All our sample players have shared memory, so that is the reason for the identical numbers. 

    I'll check out the behaviour with the Play Page... Do you want to send me such a song, so that I have exactly the same setup as you have? support@vsl.co.at

    Best, 
    Paul


    Paul Kopf Product Manager VSL
  • Hi Paul, do you have Digital Performer so that you could open a project in that format to see what happens? I could create a new template with just two instances of Synchron Pianos, make sure the problem still occurs in a "from-scratch" project like that (with no audio tracks and no MIDI assigned), and that should result in a small enough file that isolates the issue and wouldn't be too big for attachment limits.


  • Hi Mark, 

    Yes, I have DP 9 available here. Please send such a file, I'll check asap. 

    Best, 
    Paul


    Paul Kopf Product Manager VSL
  • Hi all,

    I'm really liking the Steinway D library and the included presets, though does someone know how to start a preset from the default?  When I select the default preset, all channels are disabled but even when enabling say, the Condenser microphone I still do not hear a sound.  Is there some other setting that needs to be enabled?

    Appreciate the help,

    Chris