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If I want to get rid of the old Synchron Strings data, how do I do that? Do I just delete it from my hard drive and erase the path from directory manager or is there something else I should take care of?
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I just downloaded the new 1st Violins - clocking in at 25.17 GB, but it won't install.
I get a "This package.info file is incomplete" when I try to install... humm...
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Did you update the download manager? I got the same problem when I tried to download FX strings without updating. Worked like a charm once I did it. Too bad I had to download the library twice before I noticed ;)
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I most definitely updated the Download Manager before downloading and trying to install. Not working.
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Jun 20, 2018, 4:57 AM last edited Jan 19, 2024, 11:47 AMJun 20, 2018, 4:57 AM last edited Jan 19, 2024, 11:47 AM
Hi Gary,
eLicenser up to date as well?
If yes, please post a pic that shows the version of the Download Manager with this error message as well, or send a mail directly to support@vsl.co.at.
Best,
Paul
Paul Kopf Head of Product Marketing, Social Media and Support -
Hi,
I'm trying Synchron Player for the first time now.
I'm a Reaper user, and loaded the VST3 version of it...every time I change a parameter or a setting the fx window closes itself and I have to reopen it every time. Can you confirm this behaviour?
Thanks
-m
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Hi Mike,
Yes, I must confirm this issue with the edit drop down menus when using the Synchron Player in Reaper and I have already notified our developers of it.
Best, Marnix
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Jun 20, 2018, 12:55 PM last edited Jan 19, 2024, 11:47 AMJun 20, 2018, 12:55 PM last edited Jan 19, 2024, 11:47 AM
Hi Mike,
Yes, I must confirm this issue with the edit drop down menus when using the Synchron Player in Reaper and I have already notified our developers of it.
Best, Marnix
Thank you very much Marnix
Hope it will get fixed soon.
All the best
-Mike
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Paul, I figured it out. Although I had download and installed the new Download Manager, the old one was still hiding in my Vienna Instruments Pro folder. As soon as I replaced it with the new one, everything worked. Thanks so much!
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