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  4. Trying to set-up VI Pro remote capability with iPad

  • Trying to set-up VI Pro remote capability with iPad

    P
    P

    Hi - I am trying (for the first time) to connect my ipad to VI Pro to use the remote capability. I keep getting a message stating that the 'server is not responding'.

    The user manual states:

    "If none of the addresses work, please ensure that the audio workstation computer and your tablet share at least one common network."

    - My ISP IP ethernet config (the network where my "audio workstation computer" is connected) is shown below. (Windows 10). 

    IPv6 address: 2607:fea8:1d60:6ec::3
    2607:fea8:1d60:6ec:50f3:ea:8b0f:b0a0
    fd00:1cab:c072:14d2:50f3:ea:8b0f:b0a0
    IPv6 DNS servers: 2607:fea8:1d60:6ec:1eab:c0ff:fe72:14d2
    IPv4 address: 192.168.0.10
    IPv4 DNS servers: 192.168.0.1
    Primary DNS suffix: hitronhub.home
    Manufacturer: Realtek
    Description: Realtek PCIe GBE Family Controller
    Driver version: 10.10.714.2016
    Physical address (MAC): 50-9A-4C-03-78-68

    The address: 192.168.0.10 is the same as is shown in the VI Pro settings once I selected. 'Enable  remote control (Web Server)'.

    - My ipad is connected to the wi-fi broadcasted from the computer's modem/router. I checked the config settings on my ipad for the given wi-fi network and they show the following:

    IP Address - 192.168.0.11

    Router - 192.168.0.1

    DNS - 192.168.0.1

    So.. I am I in some way in a situation where the audio workstation computer and tablet DO NOT share at least one common network.

    Thanks

    Patrick

     
  • G
    G

    I think they do.

    The Network is 192.168.0.XXX

    DAW: 192.168.0.10

    iPad: 192.168.0.11

    So with the .10 adress it shuold work, or am I missing something?

    Can you access (from your DAW) http://192.168.0.10:8080 and does it work from ipad browser?
  • P
    P

    Thank for responding. 

    1. If I enter the address in the address bar on my browser it returns a 'Can't reach this page' message.

    2. If I enter the address in the address bar on my ipad it returns a 'Server stopped responding' message.

    3. Note: If I go to a command prompt in Windows 10, I can Ping the address successfully from the same computer as 1. above.

    Thanks

    Patrick
  • PaulP
    VSL Team
    PaulP

    Hi Patrick, 

    Sounds like you are doing everything correctly. Do you want to send some screenshots to support@vsl.co.at?

    I will take a look!

    Best, 
    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • P
    P

    Thank you very much. Just send with an attachment.

    Patrick
  • PaulP
    VSL Team
    PaulP

    Hi Patrick, 

    Couldn't find anything in our Inbox... Did you write from your registered email?

    Best, 
    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support