Trying to set-up VI Pro remote capability with iPad

[pbourke]

Hi - I am trying (for the first time) to connect my ipad to VI Pro to use the remote capability. I keep getting a message stating that the 'server is not responding'.

The user manual states:

"If none of the addresses work, please ensure that the audio workstation computer and your tablet share at least one common network."

- My ISP IP ethernet config (the network where my "audio workstation computer" is connected) is shown below. (Windows 10). 

IPv6 address: 2607:fea8:1d60:6ec::3
2607:fea8:1d60:6ec:50f3:ea:8b0f:b0a0
fd00:1cab:c072:14d2:50f3:ea:8b0f:b0a0
IPv6 DNS servers: 2607:fea8:1d60:6ec:1eab:c0ff:fe72:14d2
IPv4 address: 192.168.0.10
IPv4 DNS servers: 192.168.0.1
Primary DNS suffix: hitronhub.home
Manufacturer: Realtek
Description: Realtek PCIe GBE Family Controller
Driver version: 10.10.714.2016
Physical address (MAC): 50-9A-4C-03-78-68

The address: 192.168.0.10 is the same as is shown in the VI Pro settings once I selected. 'Enable  remote control (Web Server)'.

- My ipad is connected to the wi-fi broadcasted from the computer's modem/router. I checked the config settings on my ipad for the given wi-fi network and they show the following:

IP Address - 192.168.0.11

Router - 192.168.0.1

DNS - 192.168.0.1

So.. I am I in some way in a situation where the audio workstation computer and tablet DO NOT share at least one common network.

Thanks

Patrick

 

[gabriel81]

I think they do.

The Network is 192.168.0.XXX

DAW: 192.168.0.10

iPad: 192.168.0.11

So with the .10 adress it shuold work, or am I missing something?

Can you access (from your DAW) http://192.168.0.10:8080 and does it work from ipad browser?

[pbourke]

Thank for responding. 

1. If I enter the address in the address bar on my browser it returns a 'Can't reach this page' message.

2. If I enter the address in the address bar on my ipad it returns a 'Server stopped responding' message.

3. Note: If I go to a command prompt in Windows 10, I can Ping the address successfully from the same computer as 1. above.

Thanks

Patrick

[Paul]

Hi Patrick, 

Sounds like you are doing everything correctly. Do you want to send some screenshots to support@vsl.co.at?

I will take a look!

Best, 
Paul

[pbourke]

Thank you very much. Just send with an attachment.

Patrick

[Paul]

Hi Patrick, 

Couldn't find anything in our Inbox... Did you write from your registered email?

Best, 
Paul