. . .
Man, this is frustrating.
. . .
PaulR
Yes, it is and neither MOTU nor VSL will say, "We're sorry so many of you are having a problem that so directly affects your bread and butter. Representatives of both programming teams will be talking this week and come up with a fix."
I'm just surprised that VSL isn't taking the lead on this. They are usually very responsive to their customers.
**Leigh
I just wanted to let everyone know that I contacted both VSL and MOTU about this problem. VSL gave me a bit more information about the problem. Tldr, it's a big problem that won't be solved any time soon. But here's both companies responses:
"Please be assured that we are absolutely aware of the urgency of this matter - our developers have in fact spent the best part of this week investigating what could possibly cause this incompatibility, unfortunately without any success.
So they have sent all their findings to their colleagues from MOTU yesterday, as we are cooperating to find a solution, and they have already answered to our requests.
I am sorry to say though, that they are actually as clueless as we are when it comes to finding the actual cause of the problem, let alone a solution to it...
Their suspicion is that this is an OS bug involving loading multiple dylibs that depend upon other common non-OS dylibs. It may have something to do with the fact that DP loads multiple plug-in formats simultaneously. They’ve reached out to their contact at Apple but so far haven’t heard back.
So this is the current situation and I must admit that it is extremely frustrating for us as well simply not to know what might possibly cause the incompatibility.
Our developers will continue to investigate in cooperation with MOTU and Apple and I sincerely hope that a solution can be found soon!
My apologies for not having better news at the moment and thank you again for your patience!"
MOTU had a more....lame response to my inquries:
"Like yourself we are waiting for VSL to issue an update that addresses compatibility with DP under OS 10.13. MOTU can not predict VSLs development schedule therefore we can not tell you when that update will be released."
Hope this helps,