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  • Hi Paul That was a typo on my part. I did re-download the VIP software, not VEP6. sorry for any confusion. Paul R

  • Hi, 

    Try to delete "com.vsl.vsldirs1.plist" in /Library/Preferences. Does that help?

    Best, 
    Paul


    Paul Kopf Head of Product Marketing, Social Media and Support
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    @Paul said:

    Hi, 

    Try to delete "com.vsl.vsldirs1.plist" in /Library/Preferences. Does that help?

    Best, 
    Paul

    Hello Paul

    It does not help

    Is it normal I have all those file .lockfile of 2011 ? (see screen shot)

    I have delete all VSL files pref

    Uninstall VE VI and MIR

    Re-install VE VI and MIR

    and when I re-open DM I have still some links to old files(see second screen shot)

    You will find 2 other screen copy :

    - on the right one with value in preload size

    - on the left when I close DM and re-open it after

     

    Best

     

    Cyril


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    Hi Paul

    No. Unfortunately it didn't change anything. And....I'm now on my main computer, not on my laptop (which I've been using for the past 5 weeks). I was hoping that I would get a different result by changing computers. I'm now on an iMac with 3.5 GHz Intel Core i7 processor. And I have 32 GB 1600 MHz DDR3 memory. Not sure that's pertinent, but I thought I'd pass it along.

    Interesting that running the Directory Manager after deleting the preferences did not create a new .plist file. Does that surprise you at all?

    I also have a com.vsl.vsldirs1.plist.lockfile in my preferences but it seems to be unimportant. It was last modified in 2012. I think I'd be safe to remove it, don't you?

    Further, after running the Directory Manager I ran VEP6 and then Digital Performer 9 and tried to load up the big file I've been using. VEP hung at 89% loaded and I had to force it to quit. Just not sure what to do next.

     

     

    @Paul said:

    Hi, 

    Try to delete "com.vsl.vsldirs1.plist" in /Library/Preferences. Does that help?

    Best, 
    Paul


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    Hello Daerp

    It is good to know that I am not the only one to have this problem

    I am downloading Xcode to analyse the Plist

    I will report back when I have finish (download is 1 hour)

    @Paul said:

    Hi, 

    Try to delete "com.vsl.vsldirs1.plist" in /Library/Preferences. Does that help?

    Best, 
    Paul


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    @Cyril said:

     

    Hello Daerp

    It is good to know that I am not the only one to have this problem

    I am downloading Xcode to analyse the Plist

    I will report back when I have finish (download is 1 hour)

     

    I have attached a screen copy where I have add the preload size :

    If you edit the file with Xcode it does not show the value that you have add

    Looks that the routine to store the preload buffer has disapear from the code

    I had a look with the 3 other files, did not seen any bufer size !

    Can you send us a DM that is working in your shop ?

    Best

     

    Cyril

     

    P.S. I have also test to add in DM only SE lib


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    Further to this, I tried again this morning and VEP6 hung at 87% loading the file. I've attached a screenshot in case you see anything untoward.

    Thanks for this Paul. I feel awkward writing with all these problems. I love VSL. But I'm spending a lot of time troubleshooting.

     

    @Paul said:

    Hi, 

    Try to delete "com.vsl.vsldirs1.plist" in /Library/Preferences. Does that help?

    Best, 
    Paul


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    @daerp said:

     

    Further to this, I tried again this morning and VEP6 hung at 87% loading the file. I've attached a screenshot in case you see anything untoward.

    Thanks for this Paul. I feel awkward writing with all these problems. I love VSL. But I'm spending a lot of time troubleshooting.

    Il you look in the activity monitor you will see the VM increasing 

    My MAC PRO hang after 90 % of loading and 4 GB of VM

    I could not even force quit the task. I had to force switch off

    It is quite normal as there is 108 VI in my orchestral template  

    All VI are loaded with levell II preset ; so if I do not reduce the preload buffer size ; it is going to use much more than all my 32 GB.

    I had been working with the preload buffer size set at 2048 because my VSL LIB is on a raid of 3 x SSD connected to a SATA III interface


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    Update.

    Just tried running everything on my laptop. The Directory Manager issue is still there but VEP does not hang when I load the big file.

    But....on my iMac VEP hangs. Attached are a couple of files I saved from my Activity Monitor. Maybe that will help you help me figure this out.

    Cheers,

    PaulR

    SampleU0020ofU0020ViennaU0020EnsembleU0020Pro.txt-1696283011891-tou4h.txt SampleU0020ofU0020ViennaU0020EnsembleU0020ProU00202.txt-1696283011891-5dvxd.txt

  • Hi again Paul

    Sorry for the multiple replies. I'm very determined to figure this out. As I said in the other post, I deleted the .plist and here is the most recent file displayed with the new preference and some information in the panel beside it that may be of use...???

    Paul R

    Image


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    VSL is not working on Saturdays and Sundays

    Hope they found a fix toomorow.

    @daerp said:

    Hi again Paul

    Sorry for the multiple replies. I'm very determined to figure this out. As I said in the other post, I deleted the .plist and here is the most recent file displayed with the new preference and some information in the panel beside it that may be of use...???

    Paul R


  • Good news. VSL has discovered a compatibiltiy issue with Sierra and is going to post an update to VIP with a correctly functioning Directory Manager.

    In the meantime Paul K sent a link to a beta copy of the update.... and it works!

    Thanks very much for figuring this out, Paul.

    Paul R