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  • Aha! I overlooked this step. Vienna Instruments shows up under Audio Units Banks & Effects now, but I don't get a list of the Spec. Edition instruments, nor the individual instruments I have, and I can't find them. There was a list of my instrument choices on the old computer which was running OSX 10.6.8. Have attached what I get on the new computer. Have labelled the instruments for a brass trio, but no list to choose from and no sound with VE. When I change the sounds back to Garritan I can select instruments and hear playback.

    I have all my sounds in a folder labelled VI Content in the hard drive. Should they be located differently? Is this a reason that there are no visible instrument lists?

    Sure am a lot closer to normal operation with your generous assistance and expertise. 

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  • Now is the time to run Directory Manager. From what I remember it is installed along with the VSL software, so it should be available now.

    DG


  • Thanks. I ran Directory Manager and for a brass trio I see green at the left indicating a signal, but there's no sound with VE. Still can't find an instrument list. Here's what shows up:

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    OK, I think you need to contact support@vsl.co.at because I've never had any of these problems. For me, as long as all software is up-to-date, the dongle, containing all the licences is plugged in and the path for all the Collections has been set in Directory Manager, everything turns up as expected in the player. I'm afraid that I can't help any more. If I've even helped at all.  😔

    DG


  • You have taken me through numerous steps to make things work and have now provided info as to where to get official support which I could not find. I appreciate your efforts and time to help 'put things back on the road'. I'm sure my VIs will be fuctional again much sooner than later.  just hope I'm able to help someone in the future as you have now. Thank you. I


  • Hello saveltaja!

    Maybe you have just missed one step. Please open the Directory Manager. Then drag the folder with your library content (.dat files) onto the opened Directory Manager. After that you should be able to load the content.

    Best regards,
    Andi


    Vienna Symphonic Library
  • You're right Andi. Thank you! Looks like all is working perfectly. Time to buy Special Edition 2 Bundle before the day is done. Thank you!


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    Installing a new version of Universal Control.Performing a Firmware Update.Performing a Factory Reset.Modifying your computers hardware.installing OS updates or re-installs of the OS.

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    Can anyone tell me how to network your StudioLive mixer to your computer? Also tell me how to save your Scenes and Presets to your computer?

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  • Just an unsolicited note: I keep my libraries on an external drive. In addition to speeding sample reading, this allows for a quicker transferral between different computers.

    I'm planning to copying all my libraries from a massive 3.5" disk, to a small, portable 2.5" one, to be used together with my MacBook. At that point, with the libraries on both disks, unplugging and plugging the Vienna Key should be the only thing to do.

    Paolo


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