Hello Steven,
Yes, Austin is from ILIO. What do you need to know from Vienna? Sundays are a bit tricky when it comes to such very special cases. But it´s monday tomorrow, so I´m sure that Austin will be back in business.
If you have *.dat files, everything should be alright, technically.
My colleague Marnix in Vienna will also be available tomorrow morning again, and I´m sure he will be of great help.
Best,
Paul
Paul Kopf Head of Product Marketing, Social Media and Support