What surprises me: You have registered MANY VSL products already, starting in 2003 - what is different this time?
I have also just answered your question you wrote to support. The Konzerthaus Roompacks are available here, and you don´t need a separate license for it (it´s included with your MIR PRO license).
Yes, I have bought quite a lot of VI stuff in the last 9 years and it has made my music making career much easier and far more profitable than it was before, and I thank you for that!.
This time the process was needlessly cumbersome. I bought MIR Pro and VE Pro and Vienna Imperial from ADK Pro audio, They never sent me the serial numbers - that was their fault. I wrote to you about it and you said that everything had already been registered. Then you said I should have received activation codes on March 5th - that was not even possible as I had not made the purchase until March 22nd. Regardless, I never did receive the activation codes. You suggested that perhaps they went into my spam folder, but I searched all folders and had received nothing. You then sent me the activation codes. The whole process took much longer than I anticipated and was frustrating.
Please do not misinterpret my complaint here for a general complaint about VI. I think you make the best samples and sample related software in the business and I have the utmost respect for your work. I also have had a good relationship with you, Paul, as you have most often been the one to write to me with solutions and I appreciate that.
The issue I had last night with the roompacks was that I was not aware that they did not need activation and were part of MIR Pro already. Why not just have them download automatically with VE/MIR if they a re part of it? It did not say on the web page that I would not need to register and activate them, so I wasted more time searching for an answer to that.
While we're talking about roompacks I have another question. I also downloaded the "MIR Trial RoomPack 2.0.275." How long is that good for and what is actually included in it? I am not sure what that download really was. TYhe only rooms I see when I open the venues are : Konzerthaus: Foyer, Grosser Saal, Grosser Saal Stage, Mozartsaal, Neuersaal, and Schubertsaal. I thought those were the basics that came with MIR Pro anyway, so what should the "Trial RoomPack" include and why did it not show up?
I also have a lot of questions regarding the use of VE Pro, but that's for another post.
Paul, thank you again for your quick response and please excuse my frustration. I just want to make music! :-)
Keep up the good work -I want you to stay in business for the next 1,000 years!