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  • Special Edition PLUS license is not showing up

    G
    G
    We have both, special edition and special edition plus libraries, installed on a PC. From yesterday onwards the special edition PLUS license is not showing up on the Vienna Instruments(version 1.11) software. However, the special edition plus license is available on the e-licenser control panel. After having this issue we tried to update the e-licenser to the latest version (6.2) but the problem persists. How can we make the special edition plus libraries to work again? Thank you.
  • PaulP
    VSL Team
    PaulP
    last edited
    last edited

    Hello ganim,

    I have checked your account and couldnĀ“t find any registered products....

    Please contact us at , so that we can look into it.

    Also, make sure that you update to the latest version of Vienna Instruments and Vienna Ensemble!

    Best,

    Paul

    Paul Kopf Product Manager VSL