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  • Newb question: How to get second activation code for second computer

    Hi, probably my question is quite obvious but I can't find out. I've purchased a second eLicenser to run my Dimension Brass library on a second computer. I've already registered the library on my master computer dongle. The three serials on the Brass library package are the same, so I don't know hot to get a second activation code for the second computer, as I have from VE Pro and VI Pro in which I have three of them. Thanks very much in advance for your attention. Miguel

  • Hello Samadhi, 

    every VI Collection "only" comes with 1 serial number by design. There are 3 identical serial numbers available, so that you can use it in your documentation (stick it on your DVD or package).

    Our software products come with 3 licenses, as our VI Collections can be split up to different computers (if you have a few).

    Best,

    Paul


    Paul Kopf Product Manager VSL
  • Hi Paul, thanks for your fast response. What I don't understand is: Can I have Vienna Dimension Brass installed and activated independently into two computers? I mean, on my Mac Pro and on my Macbook, so I can use them not just as Master and Slave with VE Pro, but also, for example, when I'm away on holidays using my laptop. Cheers!

  • You can install the software on as many computers as you like. It just won't work without the dongle. The licence is on the dongle, so just take it with you when you're away.

    DG


  • Yes, but, Can I have Vienna Dimension Brass authorized in my two dongles? Actually, do I need it? I've been reading the manual but I think I'm still missing something. I understand that, If I want to work on my laptop I just plug the dongle in which I have VDB authorized. But what if I want to run, for example, one instance of VI with trombones in my master computer and another with the trumpets in the slave?

  • You only have a licence to run it on one computer at a time. If you want to run it on two computers at the same time, you have to buy another licence.


  • You can distribute your licences among several dongles, for ex. put the dimension brass licence on one dongle, the rest on another. Plug the dimension brass dongle in your slave computer, the other one on your main machine. If you now would like to run all your libraries on one computer (your laptop) you would have to plug BOTH your dongles into that machine. (Does that work? Multiple Dongles on one computer?)


  • Now I understand what the problem is. I'm sure I'm not the first to say this but, I always thought that this dongle thing could never bring anything good. You spend a considerable amount of money in a musical instrument but you're tied to specific usage limitations. In my actual computer setup, the slave computer is not so powerful as to load all the brass section, so I need to load some instruments in my master computer, apart for the strings section, which is already loaded in the master. Needless to say that I shouldn't spend more money in a new computer just because I only get one license. I'll write to the customer service to see if they can help me. Thanks for all your information!

  • Samadhi, as I think you are discovering, the very design of high level sample libraries also require a certain level of computer power to be able to run them.  Those of us who were coming from much older computers (myself included) had to allow for the additional cost of at least a decent computer to be able to run them.  It is certainly not at all fun, but necessary.

    As for the dongle, while I will admit that I don't "like" them either, they are an absolute necessity given the problems with piracy.  It is the only way for VSL to reliably protect their very large investment.  In the end people's dishonesty hurts all of us, developers and honest users alike.


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    @noldar12 said:

    Those of us who were coming from much older computers (myself included) had to allow for the additional cost of at least a decent computer to be able to run them.
    Hi Noldar12! I'm aware on what you say. In fact, my master computer is a Mac Pro 8 cores with 20 Gb of RAM. But I also think that users may have different configurations depending of their needs and just the dongle shouldn't be a limitation, I mean, I shouldn't have to spend more money in a new computer when I don´t need it, just because I cannot get an additional license for a product I've already paid. I understand the measures against piracy. VSL are doing a great job and they deserve, like all of us, to get the money for what they do. That's why all my software is original. But I think that a middle point has to be set between defense against piracy and user convenience. Cheers!

  • You'll find that most, if not all, sample based products only allow for use on one computer at a time. VSL is no different in this regard. It is also true for plugin developers; if you want to use Altiverb (for example) on two different systems at the same time, you have to bu a second licence.

    DG


  • There is a famous strings library that I use that gives you two licenses to install it into two different computers. So it is possible to do it, and I don't see the harm in getting just two licenses so I can make the setup however I want.

  • I wouldn't know about any famous string library, unless you're talking about the one that is  so badly coded that everyone needs a Cray just to be able to run one legato patch. [;)]

    If you want another licence, then just buy one. It's not that expensive.

    DG


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    I won't tell the name of the strings library, just for politeness. But is a library that I use quite frequently, and it works without any problem, even though I don't have a Cray. But if you don't trust my word there are professional magazines with very positive reviews about this library, so we probably are not talking about the same thing.

    @DG said:

    If you want another licence, then just buy one. It's not that expensive.
    Quite an ovbious solution, but that is not the point of the conversation, as you can guess. Best regards. ;)

  • You could also buy a more powerful computer. It seems that for some reason you expect VSL to give you a free licence. I don't see why you expect that, when it's your decision to have a less than powerful computer.

    I guess we'll just have to agree to disagree, and you'll have to make the decision whether to get a more powerful computer, buy a second licence or not.

    DG


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    @DG said:

    It seems that for some reason you expect VSL to give you a free licence. I don't see why you expect that, when it's your decision to have a less than powerful computer.

    Hi Dg. You must be the only person in the world who think that a Mac Pro 8 cores and 20 Gb RAM is a "less than powerful" computer (read a previous post where I say which computers I use). Under your point of view, a Mac Pro is useless unless you want it for email and word processing, as it is "less than powerful" 😊. As I also explain in a previous post, I just wanted to load some instruments in my Macbook Pro just to free my main computer from all the instruments processing. Maybe this is a situation in which nobody else find themselves, but it serves me to tell the company of which I am a customer that there can be a different way of doing things in this particular issue, not just spending more money in licenses and more money in a new computer, as you encourage me to do all the time, that is, spend money. I can understand why VSL just give one license. They're protecting their interests, which is fair and fine. But I have to protect mine, and I don't like to spend money when, under my point of view, there isn't a good reason to. As you can supose I'll buy a new slave computer when I think that I need it. Anyway, we've arrived to a dead point. You can keep telling me that I must spend more money and I can keep telling you that maybe there's a different, not very difficult solution for this dongle thing, which is generally known to be a "less than good solution" for the piracy problem. And we could go on like this forever. So I think is enough. I understand your position but, as you can understand, don't agree with you, and I hope you understand mine. Just say to you thank you for your interest in answering all my posts and giving me your point of view. Cheers! :)

  • One problem seems to be that you can distribute your licences only „library-wise“, i.e. you can only put ALL the Solo Strings or ALL the dimension brass on a slave computer with a seperate dongle. But you can’t run the trumpets and trombones on one machine, the horns and low brass on another with a single licence. . . . . . . . . .  Maybe VSL (or Synchrosoft) could in the future provide a solution where ONE dongle is sufficent for multiple computers, when all these computers are physically connected (via LAN) to the same network.


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    I don't think the license thing for slaves is such a big deal since just about anyone using a slave machine is likely running many libraries which means you can divide them between the two.  If the master and slave machines aren't the same level of power, then bigger libraries will need to be on the more powerful machine.  Is the new brass library really so demanding that it requires two machines?  Maybe if it is, it should be divided into multiple licenses so it can be split.

    No question that multiple installs is much more convenient and flexible.

    @DG said:

    You'll find that most, if not all, sample based products only allow for use on one computer at a time.

    Not even close.  Most if not all libraries that run on Kontakt, the spectrasonic stuff.  Seems like most libraries that are web authorization instead of dongle allow at least two installs.  And even EW's new Hollywood Strings (iLok) allows two installs since the library is so big and demanding.

    Personally, I like the philosophy of having licenses be per user and not per machine.  A user buys a library, as long as it's that same person using it I don't see the fuss about allowing it on multiple machines for extra power, doesn't seem like anything "free" at all.


  •  You could always ask Apple if they will give you a free Mac Pro, seeing that you already bought one. -  obviously they are not going to, yet you expect VSL to give you a free Dimension Brass because you bought one?  It's the same expectation.

    If you need to spread the processing power, then each VSL library has it's own license that can run on separate dongles. Dimension Brass is considered one library, so it cannot be separated.  You should easily be able to run the entire Dimension Brass on an 8 core/20Gb computer.

    I cannot see why you need to spread Dimension Brass on two computers, if you have a powerful enough single computer.


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    @andyjh said:

     You could always ask Apple if they will give you a free Mac Pro, seeing that you already bought one. -  obviously they are not going to, yet you expect VSL to give you a free Dimension Brass because you bought one?  It's the same expectation.

    Sorry, I don't buy that comparison at all.  One is hardware while the other is intellectual property.  And in this case the use would be an additional machine for the same user.  And you miss that other sample companies give that second "free" copy all the time.

    I'd argue a better comparison would be if you bought a download of a song but couldn't have it loaded on your ipod and computer at the same time ("What, you want something free???").