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  • Hi, 

    Marnix has already asked you all the right questions in his support reply. Best to send him a screenshot. 

    Best, 
    Paul


    Paul Kopf Product Manager VSL
  • last edited
    last edited

    @Paul said:

    Hi, 

    Marnix has already asked you all the right questions in his support reply. Best to send him a screenshot. 

    Best, 
    Paul

     

    Ok I will do that.  Thank you.  


  • I'm having the same issue.  There is no epic orchestra license in my vienna key. 


  • Hi Tao Jones, 

    That's because you started with VE 3, the predecessor of VE PRO 4, in 2009, and Epic Orchestra did not exist back then.

    We have offered an upgrade period that added Epic Orchestra for a fee, I think when VE PRO 5 was introduced, but it seems like you did not take advantage of that offer. 

    Sorry to have no better news, 

    Paul


    Paul Kopf Product Manager VSL
  • Ahh I see.  No big deal. It is what it is.