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  • SOLVED Problem with vienna ensemble 2 and finale 2009

    Hello Firts excuse my english (i'm french)... I start to work with finale and VSL (Symphonic cube and more) I have no problems to create my presets and to synchronise it with Finale expressions. My problem is a latency problem... When i increase the buffers of the "vienna ensemble" i have a lot of crack in the sound ! And when i put the buffers to 0 : some notes stay blok, and continue to play. And sometime they don't play... Can you help me ? Thanks, Cyriaque (Macpro 8 core /10.5.8/ 3Ghz/ 16mo ram)


  • Hello Cyriaque!

    Unfortunately the Finale guys have forgotten to implement the possibility to change the buffer size in Finale 2009 and 2010 on Mac. They promised to implement it in a future version. I recommend leaving the buffer slider of VE at x2.

    Crackling playback may also have different reasons. Maybe your hard-drive is not fast enough. If you have a firewire audio interface and a firewire hardrive, they are in each others way. It may also help, to install the latest version of drivers for your audio interface. Have you tried it with the built-in audio? If the playback is clean then, the problem has something to do with your audio-interface.

    Best regards,
    Andi


    Vienna Symphonic Library
  • Hello Andi, and thank ! It's not a hardware problem because i have four sata hardware 7200 inside my macpro and VSL is instaled on... But my audio interface is a Digi 003 "protools". Is there an incompatibility with the "vienna ensemble 2" buffer, ( and with "Vienna ensemble pro" ) ? Because i have the same problem of buffer's crack with "vienna ensemble" in Protools, but i can rule the buffer inside... That's a pity for Finale; Is there the same problem with Sibellius and Mac ? It's impossible to me to try the sound with the built-it audio before saturday... But i can buy a new sound card before if there's realy an incompatibility with protools. Thanks for your quick answer ! Cyriaque. PS: I dont understand why, but my message is "compact" and there no spaces...Sorry for the reading...

  • Hello, I just have made a test with a macbook pro and his built-it audio : there's absolutely no crack problem ! I think there's a bug or an incompatibility with "vienna ensemble" and protools on mac . Is it ? PS: my macbook is on 10.5.7, ans my Macpro on 10.5.8 . Cyriaque.

  • Hi Cyriaque,

     

     

    Vienna Ensemble is perfectly compatible with Pro Tools on Mac, but there is one crucial setting you should adjust in Pro Tools itself if you haven´t done so yet:

     

    Please select Setup/Playback Engine and set the number of RTAS Processors to at least one less than your computer is actually equipped with - please also experiment with this setting, since VE Pro will also require some CPU power!

     

    Please let us know wether this made a difference!

     

     

    Best, Marnix


  • Hello marnix and thank for your answer... I'm just back in my house and i have made a lot of tests. With Protools and "vienna ensemble pro" i had absolutly not problem, no crack, everythings are perfect... And it's great ! But with "Finale 2009" i have always a lot of crack with "Digi 003",when i'm in 1 or 2 buffers. To solve the problem, i just have to past by the internal output of my Macpro, and the sound become clean. For the moment i don't understand why, but i guess it's a problem with the "digi coreaudio manager" I had try to rule the number of prossessors in the preferences of "vienna ensemble pro" but there's no différence... With Protools, it's not a problem. Cyriaque.

  • Hi Ciriaque,

     

    I am sorry to say that I have no experience whatsoever with Finale in conjunction with Digi 003 hardware and drivers...

     

    Have you tried to report your issue to Digidesign or Finale?

     

    Best, Marnix


  • Hi Marnix...No, not yet. But i have try many forum in france : no answer. I don't know if i will try to do it, because now, i'm shure to buy Sibelius soon ! I work with Finale since so mutch long time, it's not a very intuitive soft... Now it's possible with "rewire" to conect Protools with Sibelius... Symphonic cube + Vienna ensemble pro+ Vienna suite + Protools+ Sibelius = Great solution, and (I hope so) the end of many problems !!! Thanks from France, Cyriaque.

  • last edited
    last edited

    Digi003 and Finale 2009 is not compatible.

    Read more here

    Upgrading to Finale 2010 may solve your problem.


  • OK, thanks. I was got this problem with Finale 2008 and Digi 003 (only hear the left chanel) but it's solved with Finale 2009. I think my problem is one more incompatibility problem with Finale... But by curiosity, i will ask it to Finale. Cyriaque.

  • Hi Albert S,

     

    Thanks for chiming in - I was not aware of this!

     

    Best, Marnix


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