The same problem here....
Mac Pro 8 core (early 2008) OS 10.6.1
Best
Steve
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@RichardSX90 said:
Working OK on Snow Leopard 10.6.1.
Have you tried deleting the plist file?
"Home"/Library/Preferences/com.Syncrosoft.LCC.plist
Hope this helps.
Richard
Yes, I've tried this, but the eLicenser Control Center crashes when I launch it and the USB eLicenser Key is connected. If the USB eLicenser is not connected, then the eLicenser Control Center doesn't crash at launch.
It looks like deleting everything related to Syncrosoft, LCC, or eLicenser does the trick. 6.0.1.8 is now working with 10.6.1 on my Mac Pro. I deleted the app, everything in Application support, anything in both user and system logs, anything in receipts, including all related entries in the InstallHistory.plist (and then saved the file), and the plist file in user prefs (Thanks, Richard). It then installed OK and is working fine.
Jon
Thanks Jon.
Glad you got it working.
I'll keep your list of files, in case I have problems in the future.
Richard
It looks like deleting everything related to Syncrosoft, LCC, or eLicenser does the trick. 6.0.1.8 is now working with 10.6.1 on my Mac Pro. I deleted the app, everything in Application support, anything in both user and system logs, anything in receipts, including all related entries in the InstallHistory.plist (and then saved the file), and the plist file in user prefs (Thanks, Richard). It then installed OK and is working fine.
Jon
I've tried this, following your instructions, but the problem persists on my MacBook Pro, eLicenser Control Center and my USB Key.
Please, can you describe more precisely every folder and file you've deleted, step by step? Do you restarted your Mac before reinstall eLicenser Control Center? Thanks!
Hi all!
I already reported 2 different problems with eLC 6.0.1.8 in combination with Snow Leopard (OS 10.6) to Steinberg and they are currently investigating the problem in order to find a solution
My suggestion for a temporary solution is to remove eLC and to downgrade to LCC version 5.4.18.9, which can be downloaded from here:
http://www.elicenser.net/en/download_archives.html
BEFORE you can install LCC it is necessary to remove eLC. To do this you can use a Unix command in Terminal (to be found in .../utilities). Paste the following command into your Terminal window:
sudo rm -f/var/db/receipts/com.eLicenser.*
It will ask for your administrators password, please type it in and press "Enter". Now you can install LCC.
/Regards,
Maya
I ran the sudo command and am still not allowed to install the previous LCC.
Michael
Any help on this? It is one thing for new elicense software not to work. That is understandable. But for it to make it impossible to revert to a previous version, and thus to prevent users from licensing new products, such as the new VE Pro which I have waited so long for, only to discover that now that I have it I cannot use it, is really frustrating. This license company has a very bad history with macintosh, they provide no help or contact info on their website, no uninstaller, no forum, no links, no troublshooting, no meaningful documentation. I understand that they are not VSL, but I am forced to deal with them to use VSL software. They are a company that I would write off in a moment if I had the choice.
Now that my rant is over, I still desperately need to uninstall the Elicenser, and Maya's sudo command did not do the trick for me. Any advice would be appreciated.
Michael