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  3. Vienna Instruments Libraries (legacy)
  4. Syncrosoft Lizenz Kontrolle - Fehler
  • Beat KaufmannB
    Beat KaufmannB

    Hi Thomas

    I had this message more than one times as well (with Vista64x PC).

    The only possibility which solves the problem here is to restart the system (PC).

    Keep in mind that we are still working with V 1.0XX. [:)]

    Anyway - good to know for VSL.

    All the best

    Beat Kaufmann

    - Tips & Tricks while using Samples of VSL.. see at: https://www.beat-kaufmann.com/vitutorials/ - Tutorial "Mixing an Orchestra": https://www.beat-kaufmann.com/mixing-an-orchestra/
  • M
    M
    last edited
    last edited

    Do you have the latest version of LCC installed (v. 5.4.10.4)?:

    http://www.syncrosoft.com/Support-78-11.html

    Kind regards,

    Maya

  • T
    T
    ... yes, i´ve done so yesterday. ... but maybe it is a bigger problem. after a restart there´s suddenly an other problem with the ilok dongle beneath. tried repairing disk permissions, tried checking the HD - all end with an error prompt. tried to repair the HD in target mode from another mac, no way. tried same thing with disk warrior - no way. i´m just running a system backup ... maybe the HD is "schrott" (eng. damaged) now the machine still runs and it have to, because i´m running out of time with a project.
  • R
    R

     Beat,

    could it be that there are some issues with vienna suite and vista 64? Because I have similar problems (http://community.vsl.co.at/forums/t/20140.aspx).
  • PaulP
    VSL Team
    PaulP

     Hello everybody,

    thanks for reporting! We are aware of this issue and it is currently investigated.

    Thanks for your patience, we hope that we can fix this soon, together with the Syncrosoft team!

    Best, 

    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • Beat KaufmannB
    Beat KaufmannB
    last edited
    last edited

    @rocnathan said:

     Beat,

     could it be that there are some issues with vienna suite and vista 64? Because I have similar problems (http://community.vsl.co.at/forums/t/20140.aspx).

     

    Hi Rocnathan

    No, I don't believe. This here is a Syncrosoft issue - I at any rate believe.

    Hallo Paul, 

    Yes I've installed the newest PlugIn version and the newest Syncrosoft licence.

    I try to get out, at what time it happens. 

    Best

    Beat

    - Tips & Tricks while using Samples of VSL.. see at: https://www.beat-kaufmann.com/vitutorials/ - Tutorial "Mixing an Orchestra": https://www.beat-kaufmann.com/mixing-an-orchestra/
  • T
    T
    a few looks later ... the error above mostly appears when re-loading a logic song. i ignored the error prompt (which comes up several times) and the song startet. i tried to look up the GUI of the vienna suite (VS) and some of them (i.e. analyzer) say, they are not licenced - but not all of them. strange thing ... another issue here is when saving as a new preset: filling in a new name in the dialog box "repeats" the letters, i.e. i tried to write "TW" as a new preset name and it comes "TTWW" automatically. hups ... one thing btw.: after purchasing the licence there were three activation codes sent to me. i synchronised all to my dongle - but why do i have three numbers? thomas
  • cmC
    VSL Team
    cmC

    3 licenses require 3 activation codes ... one per key would be enough though ;-)

    and remember: only a CRAY can run an endless loop in just three seconds.
  • T
    T
    hmm, i think i´ve bought one licence ... that is what the reciept says too. or are there 3 licences included automatically?
  • J
    J
    I've had Logic songs load and occasionally when saving 3rd party plug-in presets each letter is repeated -example DDRRUUMMSS) Re-booting usually clears it. So I think this is not necessarily a VSL/Synchrosoft problem. However on a recent song I was running at 96k I had repeated Synchrosoft licence errors on Ensemble whilst VI was fine on the same computer. Julian
  • L
    L
    well Paul, You've wrote it in november 2008 and today, last day of december 2011 i have the same problem opening Sibelius 6. Coud You hurry up, Guys, fixing this? Best New Year wishes DL