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  4. Cannot register Appassionata Strings

  • Cannot register Appassionata Strings

    J
    J
    This will make the third time, since receiving a VSL instrument, that as I go to enter the serial number, I'm told the first letter is not valid.

    It is a V. it is written 3 times on the inside of the box. I assure you, I am hitting the letter V.

    What I don't remember, is how I got passed this the other two times.

    Can someone please instruct me on how to proceed?

    Also, since I already have the Syncosoft license control center installed, how do I proceed to installing just the Appassionata VI and library content, without having to install the License control center again?

    Or please direct me to tech support.

    Thanks in advance...
  • H
    H
    Hi Jaimo,

    could it be that you are mixing up this time the
    Vienna Key Registration page with the Vienna Instruments Registration page?

    best
    Herb
  • J
    J
    Thank you Herb.

    yes, let me publicly say I'm an idiot. This will make the THIRD time that I have made that exact mistake... [:O]ops:

    I got in touch with the distributor here (Ilio), and they have walked me through it. So I am in the process of installing it now.

    Thank you again!