iLok MIR Pro 3D Licence Error

[PeterH]

Hello I tried to install the demo of MIR Pro 3D, first of all Cubase 12 hangs and I get the following message:

Mir 3D Pro is activated in iLok.

Any suggestions? Cheers Peter

[Dietz]

Hi and welcome, Peter,

I made VSL's technical team aware of the issue. It's always a good idea to get in contact with support@vsl.co.at directly when facing problems like this. The forum is monitored constantly, but it's not a dedicated support channel.

Kind regards,

[Dietz]

Peter, I've been asked to make sure that you're using the most recent version of the iLok Manager application. Thx!

[PeterH]

Hallo Dietz (ich hoffe, die Anrede ist so ok ;) )

Danke fürs Weiterleiten. Das nächste Mal werde ich den Support direkt kontaktieren. Eventuell ist das Problem bekannt und andere User haben eine Lösung parat. 

Ich habe iLok bereits 2 Mal installiert, es ist die neueste Version: 

Interessant: warum zeigt die Fehlermeldung die abgespeckte Version?

Engl.:

Hello Dietz

Thanks for forwarding. Next time I will contact support directly. Maybe the issue is known or other users will find (or found) a workaround how to solve it. 

I have already installed iLok twice, it is the latest version:

Interesting point: why the error shows the stripped version?

[Dietz]

Hi Peter,

Of course it's fine to write us private messages in German, just like you can send German mails to VSL support. :-) But we decided to stick with English in our forums to let participate as many users as possible.

Back on topic: The problem you encounter is indeed a strange one. Like I wrote before - I've already made VSL's developers aware of the issue. Please get in contact with support, including a short reference to this thread and as many technical details as possible.

Sorry for the inconvenience, and thanks for your patience!

Best,