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  4. Synchron Harp Player crashes Logic on AU validation
  • PaulP
    VSL Team
    PaulP

    Hi, 

    Thanks for posting... No troubles here with SY Harp 1.1.47 and 1.1.52. 

    If the update doesn't solve this, please send us a copy of the crash report: support@vsl.co.at!

    Best,
    Paul

    Paul Kopf Product Manager VSL
  • S
    S
    last edited
    last edited

    @Paul said:

    Hi, Thanks for posting... No troubles here with SY Harp 1.1.47 and 1.1.52. If the update doesn't solve this, please send us a copy of the crash report: support@vsl.co.at! Best,Paul

    1.1.52 was the only version I installed. Just bought it yesterday. Amazing harp btw!

    Will send a crash report over😊 Works perfectly in VEP so I can use it that way no problem.
  • PaulP
    VSL Team
    PaulP
    last edited
    last edited

    Hi everybody,

    We're looking at this over the holidays, I'll keep you up to date in this thread.

    If you are experiencing those troubles with the harp, you can either

    • install 1.1.47 from the Downloads Archive
    • or use 1.1.52 in your Vienna Ensemble / Pro software.

    Happy holidays from Vienna,
    Paul

    Paul Kopf Product Manager VSL
  • S
    S

    Same thing over here: Logic 10.7.2 under Rosetta

    :(

    I just bought the new Harp to finish a project over the Holidays ... 
  • PaulP
    VSL Team
    PaulP

    Hi Stefan, 

    Sorry to hear that. Did you try one of the 2 suggestions in the post right above yours?

    Best, 
    Paul

    Paul Kopf Product Manager VSL
  • S
    S

    Hi Paul,

    i´m sorry - I read your suggestions after I posted my complains.

    Perfect! The old version passes the validation.

    Thank you very much for your support! Premium company!
  • X
    X

    Installing 1.1.47 worked (Catalina), but what fixes are missing from the newer version and when is a patch expected?

    Thanks and Happy New Year
  • S
    S

    Me 3 Logic Pro X 10.5.1 Mojave 10.14.6
  • PaulP
    VSL Team
    PaulP

    Hi everybody, 

    Thanks for hanging in there!

    Seems like the Synchron Harp changelog was not uploaded yet either... It's holiday season for my colleagues!

    Here are the bugfixes from v 47 to 52: 

    :Fixed
    - Pedaling auto-save functionality didn't work, also improved wording
    - "Always use velocity controller for Bisbigliando" functionality was broken
    - Backwards stepper going forward
    - Wrong pedaling load when switching to first bank
    - Wrong URL to online manual

    Changed:
    - Smaller installer size (removed obsolete images)

    - Smaller RAM footprint (made streaming pool size smaller) 

    Hope we can get up to speed quickly there, thanks for your patience so far!

    Best, 
    Paul

    Paul Kopf Product Manager VSL
  • D
    D

    hi paul

     

    the 1.1.59 update for the harp doesn't work on Mac OS Monterey, m1 chip. logic will not validate it, I've tried reinstalling logic as suggested by the support team, I was told that it works their end apparently everyone else has got it working?, lots of time wasted for the 5th time. has anybody got it working on Mac m1, OS Monterey??

    regards.
  • PaulP
    VSL Team
    PaulP

    Hi Dex, 

    Thanks for your input, we'll look into it!

    Best, 
    Paul

    Paul Kopf Product Manager VSL
  • PaulP
    VSL Team
    PaulP

    Hi Dex, 

    We just check on macOS Monterey and M1, no troubles there... 

    Did you check what's going on in Logic's Plug-in Manager?

    EDIT: Would be great to get your validation report, you can also send that directly: support@vsl.co.at

    Best, 
    Paul

    Image

    Paul Kopf Product Manager VSL
  • D
    D

    hi paul

    I managed to get it working by manually validating in plug in manager just now, I did try this before but didn't work then, very strange, but all working fine now, thanks so much. love this thing. 
  • PaulP
    VSL Team
    PaulP

    Hi Dex, 

    Thanks for the update, that's great to hear!

    Best, 
    Paul

    Paul Kopf Product Manager VSL