Synchron Harp Player crashes Logic on AU validation

[Simon Ravn]

Anyone else having this problem? Tried rescanning, rebooting etc. It still crashes on validation in Logic.

Logic 10.6.3 here on Mac OS Catalina 10.15.7.

[Dewdman42]

Yes I am having same problem, also running LogicPro 10.6.3 on Catalina.  Make sure to follow up with VSL tech support.  I mainly am using DP11 now and it works fine in DP11

[Bill]

There was a Harp player update posted yesterday. Have you installed it?

[Paul]

Hi, 

Thanks for posting... No troubles here with SY Harp 1.1.47 and 1.1.52. 

If the update doesn't solve this, please send us a copy of the crash report: support@vsl.co.at!

Best,
Paul

[Simon Ravn]

@Paul said:

Hi, Thanks for posting... No troubles here with SY Harp 1.1.47 and 1.1.52. If the update doesn't solve this, please send us a copy of the crash report: support@vsl.co.at! Best,Paul

1.1.52 was the only version I installed. Just bought it yesterday. Amazing harp btw!

Will send a crash report over😊 Works perfectly in VEP so I can use it that way no problem.

[Paul]

Hi everybody,

We're looking at this over the holidays, I'll keep you up to date in this thread.

If you are experiencing those troubles with the harp, you can either

• install 1.1.47 from the Downloads Archive
• or use 1.1.52 in your Vienna Ensemble / Pro software.

Happy holidays from Vienna,
Paul

[stefan.kammerer]

Same thing over here: Logic 10.7.2 under Rosetta

:(

I just bought the new Harp to finish a project over the Holidays ... 

[Paul]

Hi Stefan, 

Sorry to hear that. Did you try one of the 2 suggestions in the post right above yours?

Best, 
Paul

[stefan.kammerer]

Hi Paul,

i´m sorry - I read your suggestions after I posted my complains.

Perfect! The old version passes the validation.

Thank you very much for your support! Premium company!

[xsubs]

Installing 1.1.47 worked (Catalina), but what fixes are missing from the newer version and when is a patch expected?

Thanks and Happy New Year

[Stu-Daddy]

Me 3 Logic Pro X 10.5.1 Mojave 10.14.6

[Paul]

Hi everybody, 

Thanks for hanging in there!

Seems like the Synchron Harp changelog was not uploaded yet either... It's holiday season for my colleagues!

Here are the bugfixes from v 47 to 52: 

:Fixed

- Pedaling auto-save functionality didn't work, also improved wording

- "Always use velocity controller for Bisbigliando" functionality was broken

- Backwards stepper going forward

- Wrong pedaling load when switching to first bank

- Wrong URL to online manual

Changed:

- Smaller installer size (removed obsolete images)

- Smaller RAM footprint (made streaming pool size smaller) 

Hope we can get up to speed quickly there, thanks for your patience so far!

Best, 
Paul

[dex]

hi paul

 

the 1.1.59 update for the harp doesn't work on Mac OS Monterey, m1 chip. logic will not validate it, I've tried reinstalling logic as suggested by the support team, I was told that it works their end apparently everyone else has got it working?, lots of time wasted for the 5th time. has anybody got it working on Mac m1, OS Monterey??

regards.

[Paul]

Hi Dex, 

Thanks for your input, we'll look into it!

Best, 
Paul

[Paul]

Hi Dex, 

We just check on macOS Monterey and M1, no troubles there... 

Did you check what's going on in Logic's Plug-in Manager?

EDIT: Would be great to get your validation report, you can also send that directly: support@vsl.co.at

Best, 
Paul

[dex]

hi paul

I managed to get it working by manually validating in plug in manager just now, I did try this before but didn't work then, very strange, but all working fine now, thanks so much. love this thing. 

[Paul]

Hi Dex, 

Thanks for the update, that's great to hear!

Best, 
Paul