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  4. [SOLVED] No libraries showig up in Synchron Player
  • bbeliusB
    bbeliusB

    Hi Stevie,

    please check if the libraries are not only downlaoded, but also properly installed.

    You can check this by opening one of the library folders and see, if there are .x and .y files. If it contains .x and .y files, open the application Synchron Library Installer, and in it open this sample folder. It will guide you through the installation process.

    Best, Ben

    Ben@VSL | IT & Product Specialist
  • S
    S

    Nope, I'm sorry, it's all there:

    SY-Woodwinds_Main.vsynvolume
    SY-Woodwinds_Patches.vsynvolume

    and

    BBO_00_Room-Mix.vsynvolume
    BBO_01_Main.vsynvolume
    BBO_02_Main-C.vsynvolume
    BBO_03_Surround.vsynvolume
    BBO_04_High.vsynvolume
    BBO_05_High-Sur.vsynvolume
    BBO_11_DB-Cl.vsynvolume
    BBO_12_WW-Cl.vsynvolume
    BBO_13_Ho-Cl.vsynvolume
    BBO_14_Tp-Cl.vsynvolume
    BBO_15_LBrass-Cl.vsynvolume
    BBO_Patches.vsynvolume
  • bbeliusB
    bbeliusB

    Hi,

    Have you restarted the DAW after the installation?
    On MacOS it sometimes still runs in the background and so prevents scanning for the new libraries.
    Easy fix in this case: Reboot the machine.

    Best, Ben

    Ben@VSL | IT & Product Specialist
  • S
    S
    last edited
    last edited

    Yes, rebooted several times.

    I made a short GIF:

    GIF
  • bbeliusB
    bbeliusB

    Can you please try if it works with another DAW?
    Also, you can try to use Vienna Ensemble in your DAW and host Synchron Player in it.

    Ben@VSL | IT & Product Specialist
  • S
    S

    I found the culprit: the Synchron Player is not able to identify and use Windows Junction points.
    My VSL stuff sits on drive P: however I created a junction point to drive L: and always link players to that location. 

    This makes it easy add new drives with different drive identifiers. When space gets sparse, I could add a new drive O: and put all my VSL libraries on it. I would then create a new junction point to L:\VSL and projects would still find the VSL samples.

    This method works perfectly with the VSL Directory Manager and Vienna Instruments Pro. I really suggest you add the ability to work with junction points to the Synchron Player as well.
  • PaulP
    VSL Team
    PaulP

    Hi Stevie, 

    Thanks for your input!

    This should be fixed with the next update of our Synchron Player. No ETA yet, but it shouldn't be long.  

    Best, 
    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • S
    S

    Thanks Paul, much appreciated!
  • S
    S

    Has been fixed in the latest update, thanks guys!
  • M
    M

    Hi,

    I have followed all o the steps for installing synchron libraries and scanned the drive location ...tried it in different DAWS and standalone. I've reinstalled several times with no change.

    I just cant get it to see the libraries.

    Is there any way I can get technical support to start utilizing this in my workflow?

    I wanted to purchase Big Bang Orchestra series.

    Best,

    Mike Bailey

    Composer/Producer

    Image

    Image

    Image

    Image
  • civilization 3C
    civilization 3C

    Point the standalone Synchron Player to the directories where the libraries reside. I didn't find Library Installer useful or to have any point I grasped here. In the standalone, go to the spanner preferences icon/Database...
  • PaulP
    VSL Team
    PaulP
    last edited
    last edited

    Hi Mike,

    Please check here!

    And you can always get in touch with our support team via support@vsl.co.at!

    Best,
    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • C
    C

    Hi can you please let me know how you create the newlink. 

    Thanks
  • PaulP Paul moved this topic from Synchron Series on