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I bought a new Mac Pro, installed all of my software (latest updates) and everything works like a dream....except the eLicenser. It's like a lottery....you win or your don't and you never know when. One day it works, the other it doesn't.
To be honest: I'm sick of this. So I kicked all software that uses this system out of my templates and workflow. I simply don't use them anymore.
What a pity, but for professional work this is certainly no option. Much too unreliable.
Situations like these are not comfortable, and luckily, they don't happen often (but they do appear with every kind of software protection).
I have to say that I have never had this kind of issues with the online protection implemented by Apple. I might have to log in again from time to time, but it's just a matter of entering my password.
With times, things seem to have gone worse, since I never remember an issue with eMagic's Logic hardware key. I have used it for more years than I have the eLicenser, and i can't remember a single issue.
Please note: I'm not against the hardware key. I am against the incredibly low quality management software. I can no longer believe in problems in my Macs, since there are so many users with problems identical to mine, on different systems. And it si not a rare evenience, since it happens to me each two-three times I run something protected by the eLicenser (be it a VSL software or Dorico).
Maybe it is time to reconsider the provider of your protection solution.
Paolo
It's a horrible... tool...
I had to click OK a dozen times before having Synfire running.
Please throw away the eLicenser.
Really.
Finally I was able to load all of the VSL plugin in Komplete Kontrol after performing a Plugin Rescan (Preferences > Plug-ins > Rescan), except the Synchron Player (the Synchron Player Surround will work, tho)
With the last update of Synchron Player everything works fine in KK!
Thank you,
Roberto
Hi Paul! Thanks very much for your help on this.
I'm also having the same "synsopos.app" problem with my eLicenser on my new MacBookPro 2020 running Catalina.
I have three eLicensers, and they all work fine on my old computers which all run El Capitan (MBPro 2015, MBPro 2012 and Mini 2013).
But when I take those same eLicensers out of my old Macs and plug them into my new MBPro 2020, all my eLicensers work sporadically (for Vienna Ensemble Pro 5 standalone) or not at all (for VEPro 5 Server 64-bit).
I'm still hoping there's a workaround or patch so I can keep using VEPro 5. Or do I have to upgrade to VEP 7? Thanks in advance.
Hi,
Personally, I'd upgrade to VE Pro 7, VE Pro 5 was designed too long ago to work 100% efficiently with a new OS like Catalina.
I can provide you with a beta version of the eLCC to see if the elicenser troubles improve... please contact us via support@vsl.co.at if that's an option for you.
Best,
Paul
Thanks so much Paul! I will upgrade to Version 7 this weekend. And thanks for the offer of the beta eLCC -- is that more recent than the version I downloaded (I'm on the most recent version on the eLicenser site, 6.11.10.2265)?
Cheers and stay safe! Best, L.
