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  • Andi - Apologies for yet more ignorant questions.  

    1) I'm going to try out the VI Pro - but when I go to the basket it says I need a Vienna Key.  Does my existing key work or do I need to purchase a new key - even though I'm just trying the demo version.

    2) Are there any limitations of the demo version (besides the obvious expiraiton after 30 days)

    Thanks, Eric


  • Hi Eric!

    Your latest questions are easy to answer.
    1) You don't need another Vienna Key.
    2) No limitations.

    Best,
    Andi


    Vienna Symphonic Library
  • Andi - I have now spent about 3 hours struggling with Vienna Pro and am unable to things fully functional.   Let me start with a very basic question.  After I downloaded, unzipped, and installed VI Pro, I ws expecting to see something like the first attachment

     

    Instead I am seeing the second

     

    Have I done something wrong?

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  • Hello Eric!

    Everything looks correct on your screenshot. Vienna Instruments Pro is a different software than Vienna Ensemble Pro which you have highlighted in your first screenshot. In order to use Vienna Instruments Pro with Sibelius, activate Vienna Ensemble and add Vienna Instruments Pro inside Vienna Ensemble.

    Best,
    Andi


    Vienna Symphonic Library
  • Andi -  I had done that, but no luck.   I'm doing string quartets.  The best I can do is to get one instrument (e.g. Violin) playing for all 4 instruments - i.e., when I click on the cello a violin sound comes out.  But let's see if we can figure out what I'm doing wrong.   So here are a whole bunch of screen shots.

    1. VE "basic" Instrument configuration
    2. VE "basic" Mixer
    3. VE Pro Instrument configuration
    4. VE Pro Mixer
    5. Sibelius playback Device for VE "basic"
    6. Sibelius playback Sound Sets for VE "basic"
    7. Sibelius playback Device for VE Pro
    8. SIbelius playback Sound Sets for VE Pro

    As far as I can tell I have configured VE Pro identically to basic, but I cannot get Sibelius to talk to VE Pro.   As far as I can tell, there is nothing wrong with my VE Pro configuration.  When I click on the key indies VE Pro I hear sounds.

    After much experimenting and consulting the documentation- plus some luck I clicked on the "Show" button while inside the SIbelius Sound Set window - and lo and behold a whole new VE Pro window opened up - according to the doc this is the "Pro Basic View"   When I tried loading one of the Sound Sets, I finally heard sound.   However, it appears that I can only load one instrument at a time in this view.   So I guess I could creatge 4 playback devices in Sibelius, one for each instrument - but that strikes me as a very clumsy solution.  

    What am I doing wrong here?

    9. Pro Basic View"

    10.  "Pro Basic Vie" with instrumant loaded

    11.  Everything "Pro"

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  • Afdter I typed everything in, it looks like I cannot attach more files, so here is the next bacth

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  • And the last "everything" screen shot.

     

    Oh, and one thing I noticed?  In th=is last "everything" shot?  If I click on the lower right VE Pro window, it hides the upper right wiondow & the Sibelius mixer.

    The upper window - the one which actually creates the sounds - can only be opened up from within Sibelius.

    Image


  • Apologies for barrage of messages - but it looks like even though the "Attach files" window isa telling me that I attached 5 files, only 3 are visible.   If you need any of the missing files that I listed in ,y description, plz let me know and I'll re-send them.


  • Hi Eric!

    I couldn't find any mistakes in your screenshots. So your playback configuration seems to be ok. Further possible reasons for your problems can be found in the "Troubleshooting" chapter of the "Optimizing Sibelius Playback" manual.

    Best,
    Andi


    Vienna Symphonic Library
  • Andi -

    I solved this, but no help to the manual.   The solution was to use the Vienna Ensemble device in Sibelius - *NOT* the Vienna Instruments Pro device. 

    I have to vent some of my frustration here.  It is extraordinarily hard to figure out how things work by looking ast these manuals; and I am a computer professional by trade and am used to dealing with obscure and/or poorly written manuals and instruction sets.  Once you understand how all the different pieces work together it starts to make sense, but for a novice outsider, there is no "road map" to understanding how things work.

    Eric

    Image


  • Hello Eric!

    Thanks for your feedback. I'm glad it's working now. Only now I have seen that in one of your screenshots you have activated Vienna Instruments Pro instead of Vienna Ensemble. Two screenshots earlier you have activated Vienna Ensemble. That's why I probably missed it in the other one. By the way, I have mentioned earlier in this thread that Vienna Ensemble needs to be activated and Vienna Instruments Pro needs to be added inside. In the "Optimizing Sibelius Playback" manual, it's written on page 3 that Vienna Ensemble needs to be activated. So please don't blame it on the manual. ;-) In case you have not seen it yet, we offer a tutorial video on how to set up our instruments in Sibelius as well.
    http://www.vsl.co.at/en/Products/Software#!Video_Demos

    Best,
    Andi


    Vienna Symphonic Library
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