Vienna Symphonic Library Forum
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  4. library installer..

  • library installer..

    M
    M
    Im trying to install Vsl om my new macbook. I have the Special edition strings 1 and plus. When i run the library installer i get an error saying i need a basic strings license. Ive check on the elicenser there is a Se strings vol 1 licence. No basic string.. any help?
  • M
    M

    Basic ?

    There have been several recent name and format changes, but I like you, don't recall "basic".
  • PaulP
    VSL Team
    PaulP
    last edited
    last edited

    Hi massynrt,

    I checked your key, it contains the licenses for your registerd products.

    Please make sure that you update your eLCC software and VSL Software.

    It´s also important to use the latest Download Manager (available in your User Area, next to your Download Files).

    Best,
    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • M
    M
    Please dont tell me I have to re-download the 8GIG . This can't be right..
  • BillB
    BillB

    Download Manager, not the library... 

    Dorico, Notion, Sibelius, StudioOne, Cubase, Staffpad VE Pro, Synchon, VI, Kontakt Win11 x64, 64GB RAM, Focusrite Scarlett 18i20, August Forster 190
  • M
    M
    I dont understand why I would need to download manager. I've installed the newest vienna instruments for MAC. And I use the library installer that was installed by Vienna Instruments. I have the latest Elicenser .. This is the error i'm getting.. The following licenses are needed to install this package: SE Strings Basic * Also please make sure that you are using the latest eLicenser Control Center available at www.elicenser.net, and the latest VSL software available in the User Area at www.vsl.co.at.
  • PaulP
    VSL Team
    PaulP

    Hello massynrt, 

    The Library Installer is available with the latest software. 

    AND it is also included with the Download Manager. 

    => In order to install your collection with the Library Installer from within the Download Manager, you need the latest version of the Download Manager, otherwise your licenses won´t be recognized correctly. 

    Alternatively, you can also launch the Library Installer from "Applications"/ "Programs" => "Vienna Instruments" and point it to the package.info file you find in the files you downloaded with the Download Manager (you have downloaded the installation files to a location of your choice). 

    Best, 

    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • M
    M
    I have downloaded the library in the past. Must I download it again? I have the latest download manager.. but I don't want to download anything.. I just want to install my previous downloaded library. I get the error when I try to install the library with LIBRARY INSTALLER..
  • PaulP
    VSL Team
    PaulP

    Hi massynrt, 

    Are you sure that you are using the Library installer of the very latest Vienna Instruments (with the updated license database)?

    Thanks for checking, 

    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support