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  4. VI Pro crashes when disabling reverb

  • VI Pro crashes when disabling reverb

    D
    D

    Hi,

    I have a problem with VI Pro, latest version (32 or 64 bit, doesn't it matter). Most times when I try to disable the reverb, for example after loading a VI-PRO2 preset, my Cubase crashes, or hangs. I'm using latets Cubase version too. Can someone check please? thanks!
  • PaulP
    VSL Team
    PaulP

    Hi, 

    Just tried on my Win 7 system with Cubase 6.5.0, build 102 - no troubles there. Anyone else experiencing this?

    Does this also happen in a new arrangement?

    Best, 

    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • D
    D

    Hello Paul,

    Yes, it happens even with a new arrangement. My Cubase version is 6.5.1, build 117. I can reproduce the crash easily (Cubase 64 bit this time):

    - Create a new project.

    - Create an instrument track with VI Pro 2.2.10738

    - Load a matrix, for example VI-Pro Matrices->Orchestral Strings->Violins Orchestra->SE VI-14 01_basic

    - Activate / load "sus" cell.

    - Turn on the reverb button

    - Play some notes

    - While notes still sounding, turn off the reverb

    If not happening the first time, just keep trying turning the reverb on and off a few times. I did it while I was typing the steps and crashed it the second time I switched the reverb button off.

    Crash log (sorry, in Spanish)

    Nombre del evento de problema:    APPCRASH
      Nombre de la aplicación:    Cubase6.exe
      Versión de la aplicación:    6.5.1.117
      Marca de tiempo de la aplicación:    4f3e2760
      Nombre del módulo con errores:    Vienna Instruments Pro x64.dll
      Versión del módulo con errores:    2.2.0.10738
      Marca de tiempo del módulo con errores:    4fb12bdf
      Código de excepción:    c0000005
      Desplazamiento de excepción:    000000000009b103
      Versión del sistema operativo:    6.1.7601.2.1.0.256.1
      Id. de configuración regional:    3082
      Información adicional 1:    14cd
      Información adicional 2:    14cd50456c89350114f9c9387a22348a
      Información adicional 3:    8e4d
      Información adicional 4:    8e4d24dad5eda79b2d438caeda863eb6

    Cheers!
  • D
    D

    Also happens in standalone version :(

      Nombre del evento de problema:    APPCRASH
      Nombre de la aplicación:    Vienna Instruments Pro Standalone.exe
      Versión de la aplicación:    2.2.0.10738
      Marca de tiempo de la aplicación:    4fb12c02
      Nombre del módulo con errores:    Vienna Instruments Pro Standalone.exe
      Versión del módulo con errores:    2.2.0.10738
      Marca de tiempo del módulo con errores:    4fb12c02
      Código de excepción:    c0000005
      Desplazamiento de excepción:    00000000000a8f4e
      Versión del sistema operativo:    6.1.7601.2.1.0.256.1
      Id. de configuración regional:    3082
      Información adicional 1:    8391
      Información adicional 2:    839112d484ebc3466bc7622f9bf5db23
      Información adicional 3:    3221
      Información adicional 4:    32214d96c96b7a9cbb2cbe839bd0a517
  • D
    D

    Hi.

    Yes.

    I use Logic 9.1.7.

    It happens once in a while, too often, causing Logic to crash.  I've tried it without and with patches loaded, and it may crash either way.

    I'd much prefer the default for the reverb to be OFF, since I mainly use VSL reverb on busess with Logic.
  • D
    D

     If you prefer the default to be off, just set it to be off in your startup Preset, and you will never have to switch it off again..

    DG
  • D
    D

    Well, yes.  But that's the problem.  Anytime I push Reverb to OFF in VI Pro 2, it may or may not crash the DAW, Cubase or Logic.

    Do you know of a Global setting for VI Pro 2 itself?

    Thank you.
  • D
    D

     Use the standalone VIP to create your Preset then.

    DG
  • M
    M
    It does crash in stand alone mode too...
  • M
    M
    Are you guys working on the update yet? thnx
  • PaulP
    VSL Team
    PaulP
    last edited
    last edited

    Hi,

    did you try the latest update yet? More information about fixes in the Changelog [:)]

    Best,

    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • D
    D

    Thank you very much Paul!

    It would be kind if users with registered products could get automatic notifications about the updates.

    Cheers
  • M
    M
    wow, that was fast :))) thank you Paul! Any news about the notes dropouts in logic? The last update did not correct this unfortunately.
  • PaulP
    VSL Team
    PaulP

    Hi mestertamas, 

    Could you please provide me with a reference about the note dropouts (reproducible procedures and songs are always helpful)?

    Saves me some time to scan through all the support mails and forum threads. 

    Thanks, 

    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support