Vienna Symphonic Library Forum
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  3. Vienna Instruments Libraries (legacy)
  4. Extended Libraries
  • H
    H

     I have the Flute 2 download library but it doesn't show my discount for the extended library even though I'm logged in as myself.  Is there something missing from a database?

    Jim Ortner
  • H
    H
    last edited
    last edited

    @haydn12 said:

     I have the Flute 2 download library but it doesn't show my discount for the extended library even though I'm logged in as myself.  Is there something missing from a database?

     

    Hi Jim,

    the pricing of the extended content is based exclusive on the new samples.

    And as you can see the Full library is a summary of the standard and extended price.

    Therefor there can't be any upgrade discount to extended.

    best

    Herb
  • S
    S

    Thanks so much Herb, and everyone else in VSL,

    for me, this is fantastic news! [:D][^][G][Y]  I am so looking forward to owning some of the new extended libraries now. This is wonderful!

    thanks again Herb and everyone in VSL! 

    best, 

    Steve [:D]  [8][<:o)]
  • H
    H
    last edited
    last edited

    @Bill said:

    I’m not clear on how to qualify for the free instrument.  The offer say standard OR extended.  Does that mean that the 3 cannot be a combination of standard and extended?

     

    Hi Bill,

    if you have any wishes mixing standard and extended products to be elegible for a free product please contact our sales support

    Generally it will be OK. The most important rule is, that you can't get a free Full product if you order for example two Standard an one Extended library. Only one free Standard or one free Extended download product will be possible in this case.  

    To get a free Full product needs a purchase of 3 Full download products. (also six Standard or Extended libraries would be OK)

    best

    Herb
  • Cyril BlancC
    Cyril BlancC

    Hi VSL

    This is good to see that you are listening to the request of your users [;)]

    Many thanks [Y]

    My 60th birthday  is the 28th of June [^] dont forget it [G]   LOL

    Best

    Cyril
  • M
    M

    XXL TAM-TAM  ..... Extended Library:  40 Euros. Nothing listed in the Extended Library Content box.... Is this a misprint? :)
  • G
    G

    Great news!

    Thank you very much!
  • J
    J

    Hooray for VSL! I've been asking for this for a long time. It's great to see VSL listening to their customers. So, thank you!

    About the free download instruments offer:

    I understood it like this: I buy 3 instruments (let's say Flute 1 extended, Clarinet Bb extended, Epic Horns extended) and get a fourth one of my choosing for free. (let's say French Oboe extended)

    Someone in the vi-control forum understood it like this: I choose 3 instruments and only need to pay for two of those (which ones i can choose myself)

    Which one is right?

    One more thing: The DVD Collections discount detail page doesn't show any discounts for extended download instruments. Am i right to assume that it will stay this way because of issues with resellers?
  • PaulP
    VSL Team
    PaulP
    last edited
    last edited

    @mplaster said:

    XXL TAM-TAM  ..... Extended Library:  40 Euros. Nothing listed in the Extended Library Content box.... Is this a misprint? 😊

    The Elements instruments were the last instruments added to our download instrument section. We will add the information asap.

    Sorry for the oversight, it´s been a little hectic!

    Best,

    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • PaulP
    VSL Team
    PaulP

    Hi,

    quick update: the sample content information for all ELEMENTS Single Instruments Downloads is now added!

    Best, 

    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • M
    M

     Will you guys have updated manuals in the user download section soon?  I'd like to see the specifics on the updated versions before upgrading.  Thanks.
  • H
    H

     All new manuals are online. They are placed below the standard manuals and are labeled "Full".

    best

    Herb
  • S
    S

    This is great news - a way to get stopped horns and muted Tuba without getting the full Brass1 library....

    However before I go ahead, following me getting a bunch of download brass just before Dimension brass was announced... could VSL confirm whether there are any plans for a muted dimension brass or Full muted brass  library in the near future?

    Steve 
  • H
    H

    [;)]
  • H
    H

     I worded the post wrong.  When I look at the amount for the basic download, not the extended, it's still showing full price even though I already have that.  I understand that I would pay full price for the extended part.  Shouldn't it show $0 for the basic download as I already have it? 

    Jim
  • H
    H

    OK, I see. If you are logged in, all the download libraries where you already have registered a standard library should only offer you the "extended buy button" (the "full buy button" should be greyed out). At least this is the behaviour on my account. This setup should prevent you for erroneous paying twice for the standard content.

    Is this different at your desk?

    best

    Herb
  • S
    S

    How incredibly enigmatic of you, Herb! 
  • H
    H

     OK, now I see the 'Buy Now' button.  Missed that when I first looked at the page. 

    Thanks,

    Jim
  • D
    D
    Hi, I've just a quick question about the runs and arpeggios in the extended libraries ('Flute 1' for example). Are they automatically time-synced to the host tempo, or do I have to bounce it to audio first and use my sequencers built in time-stretch algorithm to get the appropriate tempo? Thanks in advance!
  • D
    D

     You will need to use the bounce to audio method.