Hello,

so if I buy the Orchestral complete-Bundle  I will the extended version for free?

(hope this question wasn´t answered alread)

thanks

Alfred

Hello Alfred,

as explained in the mail before: If you purchase any VI Collection Standard Library and already have a registered VI Collection, you will get one (1) Extended Library of your choice.

If you purchase a bundle, this doesn´t include ALL Extended Libraries of the bundle, but "only" 1 Extended Library.

Best,

Paul

Hi David,

just sent your Extended Library Certificate. We´re working around the clock, and our goal is to answer each request within 24 hours maximum.

Gets a bit harder at X-mas time.

Enjoy your free Extended Library,

Paul

Thanks Paul!  Received and registered.  I feel a little bad about asking so soon....You guys must be working around the clock.  I got your email at 7:30pm my time which puts you at???? 

Another 30% off for students coming up I hope?

Hi Jammusique,

At this point we don't know if (and/or when) we're going to have a student offer again, I'm afraid.

Best,

Stefan

May I just suggest then a 30% off for everybody. That’ll cover me!

[ip]

 If I have understood well:

If I order percussion complete I have only percussion extended or Elements extended for free, not both?

Hi Sergino,

That's correct. The free Extended Library offer is limited to one free Extended Library of one DVD Collection per user, as described here. Percussion Complete consists of two DVD Collections, and you'll have to choose which Extended Library you'd like to get for free - Percussion or Elements.

Best,

Stefan

 VSL Team,

Please help me understand what my authorized dealer should be doing for me. Let me say I want to take the combination offer of #1 and #2.  I order the following four products:

1.  Orchestral Strings 1 & 2 Standard Libraries

2.  Chamber Strings 1 & 2 Standard Libraries

Now, Is my dealer (Sweetwater in the USA) authorized at that moment to instantly give me the 23% discount off the entire purchase so that I don't actually pay the full price and get a re-imbursement later?  Or does the dealer have to go through a big process to make this happen and the burden falls on them to deal with you or Ilio?

After the completion of my purchasing from them the 4 libraries I then contact sales at VSL to get my free ONE extended library correct?

Thanks!

Maestro2be

Same sort of question I am afraid, but before making a purchase I want to be absolutely sure I understand correctly.

I have the Special Edition (standard and extended) and I also have the complete legacy Vienna Symphonic Library. If I buy the Special Edition Plus Standard I can get the Special Edition Plus Extended for free?

Thanks for confirming, cheers, Bob.

I don´t see a problem with that.

No.1 you got 4 standard libraries and Sweetwater is listed as an authourized dealer.  -> "Go" for immediate 23% reduction and of course the free extended edition.

No2. You already own one library and want to buy another one -> "Go" as long as it is not a library in the group of excluded smaller and cheaper instruments.

Should work.

Best Service deducted the price reduction directly. Don´t know how Sweetwater handles it, just ask them directly, but I´m sure that they will find a way.

For the free extended library keep in mind the registration deadline of mid January.

If you want to make 100% sure, drop a mail to the Vienna support directly, but I think the holiday offer is pretty clear in that case.

cgernaey, I also bought four standard libraries through Sweetwater.  The one thing Sweetwater had to do with my order was confirm it first with VSL before the 23% discount, and the order, became official.  That did take a couple extra days, given the time difference between Central USA and Austria.  When I emailed VSL with my free library request, they responded very promptly.

Just to make sure, you do realize on anything that is available as a bundle, the discount offer is based on the standard individual library price, not the bundle price?  The offer does not allow 23% off of a bundle price.  Buying those four libraries on an individual basis, as you described it, should be fine.

Oh yes, you´re right.

Of course you can´t save twice. Bundle Reduction + additionall 23% off wouldn´t work. But since the bundles are already discounted, saving is guaranteed with either method. I didn´t get out the calculator, maybe it is exact the factor of 1.23......

If it is so complicated with Sweetwater, I would just buy here on the website, since time is running away now.

Seems like the holiday offer is a little bit more attractive than the bundle discount :

In the VSL webshop the 23% reduction seems to work, when you take the libraries as separate items :

Thanks a lot Stefan! Great news, I'll order the Special Edition Plus and send an email to sales@vsl.co.at to get the Special Edition Plus Extended library for free. That's really too nice an offer to let pass. By the way I am also enjoying the Vienna Ensemble Pro (which I just bought) enormously, it is a lifesaver in Protools if you need a lot of instrumentation!

Cheers, Bob.

Thanks for your kind words about our VE PRO, much appreciated! :-)

Best, Stefan

Another question: I'm very interested in the "Percussion DVD". I already own the Special Edition (extended) the Appassionata Strings I+II, complete Harps etc...

How can I combine the Percussion with something else? E.g. the "Elements"? ... or is another combination possible? I must say, that I'm a bit confused!

matde