Coming back from a long break I just realized it.
The original poster was right...
Thanks all VSL workers for your efforts, but seriously.
You, and your company have f***ed me over so many times, that I have no choice but to feel utterly betrayed and horribly cheated. Your products just don't live up to the needs of fast producers. VST standard and speed that I expect from your competitors (EWQL etc.)
First, you discontinue the 1st edition, without giving us users a free VST upgrade. I, a loyal customer, unlike the pirates out there, spent €5.000 on, that I had to work 11 months to get it. Then gigastudio shuts down, not giving up their code for Open Souce Software so that we can keep developing it's issues. (Like crashing and having a win 3.11 stoneage interface).
Second, you have me tangled and bogged down by your stoneage installers. What happened to copy paste, and a small installation .exe? If my system crashes, I wish to just be able to copy my files right back in from some faster medium. We're not talking 4GB here, we're talking double and tripple digits.
Third, you treat me like a thief with your "protection" wich is actually more like a "spyware", but the ludicrous aspect of it is, that the minute your company decides to do something new, you drop the old users like they were nothing. Just like your did me in your 1st edition.
How do you expect users to trust Vienna Symphonic Library, when you can't even show the courtesy of printing a few real update DVD's for customers that spent €5000, that will cost you less than €30. I think it's outrageous.
It's important to vent this anger because I don't think you understand how mistreated we, the paying customers feel.
Steinberg manages to run their business whilst charging for upgrades, but they don't ask for €5000. They ask for €500 for the reaaally big leaps. I think you are overpricing customers.
With all this said. I feel better. I can't stay quiet. You need to improve your loyalty to customers aswell. You are as dependent on us as we are on you.
You have rewarded piracy, and not your paying customers. When will you give us 1st edition buyers a reasonable upgrade pricing?
To end this on a happier note, your product is great and has wonderful potential. As it is now, though, people are better off buying from more serious competitors that reward paying customers.
Not letting the 1st editioners upgrade, at a heavy discount, is a move that will cost you more in the end. I'm sure of it.
I'm sorry, that's just the way I feel about it.