@Paul said:
Hello Edgar,
of course we are looking at solutions to improve the license and content scanning process, but these processes have to be 100% safe, simply because we do not want to have 1000s of "unloyal customers", accidentally.
I´m very sorry that you are so upset with our products. I have not seen 1 positive sentence in any of your (so far) 36 comments (and I hope I have just overlooked it).
Paul,
thanks for your response, I really appreciate it.
I'm sorry to give you the impression that I'm not positive enough. I'm a member on the forum since 2003, we bought the VSL Library (The Cube) when it first came out for the Gigastudio, we later bought the upgrade for the EXS24 version and then bought the Cube again for the VI. I think it is an amazing product and that is one of the reasons I use it and love it for so long. I consider the contribution of VSL a milestone in Sample history that really pushed the industry forward on so many levels, I really mean that. But with every greatness in technology there are compromises forced by the current limitations of technology. If technology moves forward so does the products that profits from them, simple evolution, common fact.
Because I like the VSL product so much, I want it to be even better, that's why I'm so passionate about it. Sorry if it comes across as "negative bitching around". I get that on other forums too, but that is who I am. In my job people expect me to deliver the best and I cannot afford to settle for less than giving the best. What surprises me and also saddens in some way is the mentality of so many users who are just "ok with it", "not a big deal", "it is good enough".
Of course the users have to make sure that the company can survive financially by buying their product and accept their means of protecting it. But the users have also a big role in pushing the company to deliver excellence and pointing out areas that needs improvement in order to survive. If competitor B and C leapfrogs the company that I bought into and gets out of business, that is also not in the customers interest.
I understand and respect that VSL has a priority of improvements that they decide in what areas a product gets evolved. Too bad the authentication process seems to be at the bottom of that list. Too many users seem to be OK with the current situation and consider that "a small price to pay for the continuing existence of VSL" (quote from DG). I myself consider it a huge workflow killer but obviously I'm in the minority.
At least I'm happy that the other gripe I have with VI, the OSX interface integration gets fixed in the VI PRO version. If you still need a beta tester that tells you his honest opinion without holding back, let me know 😊
In the meantime I' stop complaining about the authentication process and sit back and patiently wait until VSL reconsider their position, either due to more user complaints or pressure form competing companies that manage to protect their product without putting the burden on their customers.