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  4. [SOLVED] VI Pro fails to see my matrices.

  • [SOLVED] VI Pro fails to see my matrices.

    civilization 3C
    civilization 3C

    in addtion, what the manual indicates regarding VE Pro will ask about loading extant VI as VI Pro, is not true here.

    Not pleased by this.
  • D
    D
    1. Have you copied your matrices over to the correct location?
    2. I think that this feature is planned for an update.

    DG
  • civilization 3C
    civilization 3C

    I have them where VI in VE Pro and/or all my projects know to find them, but I think I've moved from the default, so 'correct', probably not. It seems like I saw it addressed, to narrow down directories was the thrust here or something. It seems like the original location was in the shared folder under OSX. Is that info in the manual? .
  • D
    D

    OK, VI Pro has introduced a fixed location for Custom matrices. If you can't find the instructions in the manual, I would suggest creating a new "test" matrix, see where it is stored and then copy your custom ones to the same location.

    DG
  • PaulP
    VSL Team
    PaulP
    last edited
    last edited

    Hi Gianna,

    the info about the location of the Custom Data Folder is in the VI PRO manual on pages 5/6.

    Best,

    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • civilization 3C
    civilization 3C

    yeah, apparently.

    I found the empty VSL folder in 'users\shared', and that is the 'correct' one.

    Thanks!