Hi Cyril, 

I´m sorry we have not fixed the 2 issues you are having, yet. We simply have to improve VE PRO step by step, and we have to set priorities.

I was not aware of the second bug - and I haven´t heard any other reports about this, I have to say. Anybody else having problems with this??

Now I could scan your many mails again to find out more about your current setup, but it would be great if you could take the time to add these details either in your signature or simply copy the essentials into your post.

Important: OS, Sequencer + version, RAM, soundcard + driver version, Computer specs

Thanks, 

Paul

PLease see my post here:

http://community.vsl.co.at/forums/t/23395.aspx

This is exactly the same problem I am having.  There is more detail on my post listed above.

Hello Paul 

I have tried to include my configuration in my signature but it did not work see http://community.vsl.co.at/forums/t/22967.aspx

Can you fix that ?

I have just update it and now it is :

Macpro 3 ghz 8 core 16 GB + 3x 1 Tb MAC OS X 10.6
Raid 0 for the VSL libraries made with Rocket Raid card and 6 x 36 gb raptor 10 000 rmp 
+ 1x160+ 1x250 GB  FW 800 Lacie + 2x26" Iiyama + Radeon 4870 + 2x24"Dell + Geforce 7300 GT

Motu system including : PCI 424 + 24i + 2408 MKII + 1296 + 2408 MKIII (84 ins 64 outs)
Logic Control + 4 x Logic Control XT
Midi interfaces :  USB EMAGIC AMT 8

Logic Studio 3, Vienna Special Edition PLUS, Vienna Appassionata Strings, QLSO Platinum, Atmosphere, Kontakt 3.5, Symphonic Orchestra, Symphonic Choir, 
Final Cut Studio
Sony Digital Camera, JVC HD Camera

I have last Motu drivers all my Apple software is updated

Best 

Cyril

P.S. I have read another post recently of another person having the same problem

in the Directory Manager my raid 0 is called "VSL RAID 4" (it was 1 a few days ago) instead to be called "VSL RAID" 

Do you want I send you screen copy

Hi Cyril,

I think your signature is too long, I´d cut it down to:

MacPro 3GHz 8 core, 16 GB RAM

Logic Studio 3, PCI 424+24i+2408MKII+1296+2408 MKII

We are looking at all problems reported in our forums, of course.

@Cyril said:

in the Directory Manager my raid 0 is called "VSL RAID 4" (it was 1 a few days ago) instead to be called "VSL RAID" 

I´m a bit confused. What does "(it was 1 a few days ago)" mean? Yes, screenshots will be helful, one after you have just assigned the folder in the DM, then one after a restart, where it is renamed. A screenshot of your Finder will also be helpful!

Best,

Paul

Hi Paul

Thanks for your answer.

I have tried only the 2 lines :

MacPro 3GHz 8 core, 16 GB RAM

Logic Studio 3, PCI 424+24i+2408MKII+1296+2408 MKII

It does not work

For : > in the Directory Manager my raid 0 is called "VSL RAID 4" (it was 1 a few days ago) instead to be called "VSL RAID"

When I started to use my raid, in directory manager the raid was called "VSL RAID 1" and it went to "VSL RAID 2".....

This problem look like it is a general problem on my MAC[:@]

Final Cut Pro had the same problem yesterday[:@]

I have repaired the permissions and this morning it is loading OK[:D]

Let's keep our finger crossed [:)]

Thanks

Best

Cyril

Hello Cyril,

@Cyril said:

I have tried only the 2 lines :

MacPro 3GHz 8 core, 16 GB RAM

Logic Studio 3, PCI 424+24i+2408MKII+1296+2408 MKII

It does not work

Just tried, and works great (see my signature).

Best, 

Paul

Hello Paul

It is very strange that it is working for you and not for me

When I want to update my signature I go in User area > profile > community

I paste the two lines

Click on save

And I return to Company > News> product new

May be my profile  is damaged, can you have a look ?

Best

Cyril

two things i hoped for are still not there:

a deconnect function in the server window. (today logic crashed after working 1h - I guess because of Play in Logic. then I had the problem that VE didnt see Logic crashing and everything was still connected so I couldnt reconnect it to logic. I had to reboot the machine - took 1/2 hour[:@]) pleeeaaase take care for that problem!!!!

the other thing is that i would like to able to drag and drop viframes into the server window. it was working with single viframes before and i asked to do it with multiple viframes - not it doesnt work at all.[:)]

Thanks

I am having these issues as well.  Both features would be great.

Hi DanJo and dlpmusic,

we´ll do our best to add the features, but it´s not as easy as it seems ("just add a button..."). The same is true for the drag and drop of viframes, there akways needs to be quite some logic implemented behind these features.

As you know, our development team is obsessed with perfection and they´ll do their best to improve VE PRO, it´s just a matter of time.

I´m also sorry that your sequencers crash that regularily, I have to say that this happens to me maybe twice a year (and of course when I´m doing some live presentation - murphy´s law..... and the worst part: It´s always my fault).

We´ll see what we can do!

Best,

Paul

Hi Jack,

thanks! What would help tremendously is a link to the different places where you have posted your last findings - saves us quite some time. And if we can find all details there (OS, versions, procedure, crashlogs...), it´s perfect.

So far, you are the only one who gets a crash in Logic when clicking "Connect", that´s the funny thing. Maybe this is a "one-man-bug".

I´m not sure, did you send a crashreport to support [at] vsl [dot] co [dot] at already?

Best,

Paul

Hi Jack,

the best way to add the crash report is to send a mail to our support team. To have it available in the forum, you´d need to post a link to an uploaded crash report.

Best,

Paul