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  4. UI Bug?

  • UI Bug?

    F
    F

    Hi!

    I want to report a bug which comes up by opening an already existing VSL Plugin (doesn't matter which one of the suite).
    At first everything works fine. No problems at all. But then, after working around a little bit, it comes to a point, where i can't open up ANY VSL-Plugin again.

    It just opens up a window with "nothing" in it. Just an border with transparent content-area.  When I drag the transparent window around, it looks like "frozen", because it takes all the graphics from the background while dragging.

    Even if i try to create a new instance of any plug, it shows a dead-window

    I'm working with Cubase 4.5.2 and Vienna Suite 1.0.1039.

    Please help! i already set up my system again, and it's still there.

    SCREENSHOT:

    P.S. ALL THE OTHER NON-VSL PLUGINS WORK!
  • PaulP
    VSL Team
    PaulP

    Hi Freigeist,

    please add some details about your system (computer specs, Software versions, OS...) - we will look into it.

    Best,

    Paul

    Paul Kopf Product Manager VSL
  • F
    F

    Vienna Suite 1.0.1039

    PC:
    - Intel C2Q 6600
    - 4GB DDR2 Corsair
    - Asus P5K Deluxe
    - 1,5 TB HD-Space
    - M-Audio Firewire 410

    OS: Windows XP SP3
    Host: Cubase 4  (4.5.2)

    Also installed:
    - NI Battery
    - NI Kontakt
    - NI Massive
    - Access Virus TI
  • F
    F

     any news? [*-)]
  • M
    M

    Could you please tell me what the memory usage of your machine is when this occurs?
  • F
    F

    I can't test it right at the moment. But normally - on this project - it's around 1,5-1,7 GB RAM.

    What do you think? Could it be the number of opened (visible in the background) vsl-instances? Because all my used plugins are "open". Let's say, I used around 15-25 instances of the suite-plugins. Did you already test the suite with such an amout of opened instances? :/

    I could give detailed feedback in the evening...
  • M
    M

    Are you saying that you have 15-25 VS plugin windows open on screen at the same time? :)
  • F
    F

    most of them are hidden by other plugin-windows... but they're "virtually" open, just behind some other things like mixer, sequencer, keyeditor etc. etc.
  • F
    F

    Sorry, for keep asking, but is someone of you on it?! [*-)]
  • A
    A

    Have you tried closing some of the virtually open plug-ins to see what will happen? I use Cubase as well and from my experience closing some windows will help and as well as just moving the plug-in a bit to "refresh" the screen. I haven't had this particular problem from the Vienna Suite plug-ins that I can recall however.
  • F
    F
    last edited
    last edited

    @Austin said:

    Have you tried closing some of the virtually open plug-ins to see what will happen? I use Cubase as well and from my experience closing some windows will help and as well as just moving the plug-in a bit to "refresh" the screen. I haven't had this particular problem from the Vienna Suite plug-ins that I can recall however.

    When I move the "broken" Window around, the window just takes the graphics from the background 😕
    The windows doesn't even have the right size... there is any bug and its 100% from VSL side. 😞

    Unload and create the same instance again doesn't work, too. If I do that twice, the Sequencer shows like 10 error messages and closes immediatly. It's way to fast to take any screenshots... :|
  • M
    M

    Please send screenshots and/or descriptions of the error messages to support [at] vsl [dot] co [dot] at, and provide a scenario that will reproduce this issue.
  • cmC
    VSL Team
    cmC

     just a shot ... have you considered a MIDI loop to happen with your setup - such UI effects can often be noticed in such a case ...

    christian

    and remember: only a CRAY can run an endless loop in just three seconds.
  • F
    F
    last edited
    last edited

     

    @cm said:


    have you considered a MIDI loop to happen with your setup

    Wie ist das denn gemeint?

    Anyways:
    The Bug didn't appear again, since I closed all opened plugins and keep closing plugin-windows after my tweaks.
    I Hope that was the issue... 😊
  • PaulP
    VSL Team
    PaulP

    Hi Freigeist,

    I guess that was it - too many GUI´s open. These realtime renderings are pretty CPU intense.

    Best, Paul

    Paul Kopf Product Manager VSL