Vienna Symphonic Library Forum
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  3. I could not get my activation code for my Vienna instruments special edition.
  • M
    M

    Same problem here. When I enter the serial number, I get the "16" error message. The e-mail address I used to register is a hotmail.de address. Any help much appreciated.
  • B
    B

    i got the same problem :(:(:(

    what do i have to do...only wait?

    or do i have to order these licences?

    anyway i wanna get my full vsl;)

    i registered with a @hotmail.de, too.

    is that the reason?
  • cmC
    VSL Team
    cmC
    last edited
    last edited

    unfortunately we have problems issuing activation codes currently for the special edition standard library

    either you have a ViennaKey with initial 180 demo mode #1 starts so you can install and run the library for the moment or please email activate@vsl.co.at for receiving such a demo license.

    the problem should be fixed by thursday and we apologize for the inconvenience

    christian

    and remember: only a CRAY can run an endless loop in just three seconds.
  • L
    L

    Same for me. Couldnt get my activation code and, as i'm using a syncrosoft usb key i already had before buying Special Edition, i didnt get a Vienna Key - and therefore can't run the demo mode... :-(
  • S
    S
    Message tells me I have the wrong serial number - I can't run Logic until this is fixed as I need the upgrade, so pre-registration starts are useless for me.
  • cmC
    VSL Team
    cmC
    last edited
    last edited

    the message *wrong serial number* might be rather related to a misread or mistyped character ... please email the number to support to check in detail.

    however i seem to not understand the *can't run logic*, but have copied the latest version of VI to your personal files

    christian

    and remember: only a CRAY can run an endless loop in just three seconds.
  • tapsa.kuusniemiT
    tapsa.kuusniemiT

    Have the same problem.
  • PaulP
    VSL Team
    PaulP

    Hello tapsa,

    please send your serial number to support@vsl.co.at so that we can check!

    Best,

    Paul 

    Paul Kopf Product Manager VSL
  • tapsa.kuusniemiT
    tapsa.kuusniemiT

    I've already sent it.

    Cheers,

    Tapsa Kuusniemi 
  • tapsa.kuusniemiT
    tapsa.kuusniemiT

    Got it to work now. :)

    Cheers,

    Tapsa Kuusniemi 
  • cmC
    VSL Team
    cmC

    the error 16 issue is fixed now and i ask you to revisit the registration

    again our apologies, christian

    and remember: only a CRAY can run an endless loop in just three seconds.
  • W
    W

    I have a syncrosoft key so no demo license, but i can't even register it. I get the following error

    Microsoft VBScript runtime error '800a0006'

    Overflow: 'CInt'

    /www4execute.asp, line 25

  • K
    K
    Me too! Same error with Safari and Firefox when I try to register a key. "Microsoft VBScript runtime error '800a0006' Overflow: 'CInt' /www4execute.asp, line 25" K
  • cmC
    VSL Team
    cmC

    sorry for the inconvenience ... yesterdays update seems to have left some *crap* in the code ... fixed now and please revisit

    christian

    and remember: only a CRAY can run an endless loop in just three seconds.