My friend says, "Can you ask him to run AU manager and just click on the box next to the greyed-out Vienna strings (in the Use column) and see what comes up in the data box (maybe he could screenshot the results?)

While we're working through this I suggest you also e-mail VSL's tech department (support@vsl.co.at) and explain the problem if you haven't done so already. It might / should get you a quicker answer!

@Dbrown22 said:

Thanks Conquer. I use Logic express 7.2 on Mac 10.4 OSX, running on a 500 mhz PowerMac G4. I'm still waiting for a tech from VSL to get back to me.

We are already in contact with you via mail, but you didn´t answer the questions yet:

1) which version of OS 10.4 you have installed (OS 10.4.x)?

2) which Audio Hardware and drivers you´re using now?

3) did you try to reinstall the Vienna Instruments Software version 1.10?

4) do you have the latest Syncrosoft License Control Center installed?

5) can you open the standalone interface?

It is recommendable to repair permissions on your system drive (with disk utility). Then try what "Conquer" has suggested already "run AU manager and just click on the box <rescan> next to the greyed-out Vienna strings". A window called <Audio Unit validation Result> will appear and when rescan is finished it should say <AU VALIDATION SUCCEEDED>.
Then close Logic and open it again - now the plug-in should appear.

Besides I have to say that a G4 500 MHz doesn´t even meet the minimum requirements for Vienna Instruments. [:(]

Best regards,

Maya

>Besides I have to say that a G4 500 MHz doesn´t even meet the minimum requirements for Vienna Instruments.

As Daniel has successfully run the Vienna Instrument in standalone mode, one would hope he doesn't have to run out and buy new hardware just yet!

@Conquer said:

>Besides I have to say that a G4 500 MHz doesn´t even meet the minimum requirements for Vienna Instruments.

As Daniel has successfully run the Vienna Instrument in standalone mode, one would hope he doesn't have to run out and buy new hardware just yet!

Whenever Mr. Brown wants to open a 2nd or 3rd instance of Vienna Instruments this might cause a crash because CPU load is too heavy for a G4/500. In case he doesn´t need more than one instance of VI it might work well but its not reliable.

Maya

ok so as I mentioned before, I run 10.4 Tiger OSX. I have upgraded to 1.5 GB or Ramm, the Vienna Instruments are running on an external Firewire drive (320 GB) as recommended by VSL. I do have the latest software installer 1.10 and the latest syncrosoft license as per their website. The standalone works fine, it recognizes my motu fastlane usb midi interface. I'm only getting audio out of the little built in speakers on my mac, but have recently ordered a Fast Track M-Audio usb Audio interface to take care of that. The problem is that its just not seeing the strings within Logic. I see AUInstrments/AUgenerators, then under Logic I see EX24 sample player, garageband, etc. Just as a test, I open up the AUaudiofileplayer, click on the + button, I find vienna stings on the external drive, but they're all greyed out.

Conquer to answer your first question about the AU manager

When I first opened the au manager, it shower vienna strings as greyed out, so I hit reset and rescan, then they disappeared from the list totally

Dbrown22,

Please find and delete the file ViennaInstruments.component from HD/Library/Audio/Plug-ins/Components, reboot your computer and run the Vienna Instruments Software Installer once more. (By the way, the new version 1.11 is available for download, so you might want to try this one!)

Then please launch Logic Express - during startup of the application, the AU Manager scans through all AU plug-ins installed and validates them if possible.

If the Vienna Instruments still does not show in the plug-in list in Logic, please launch the AU Manager and check the little box to the left of the VSL entry (it should be in the list again!) and click ok to go back to Logic.

Please let us know wether you can open an instance of the Vienna Instruments now!

Best, Marnix

PS: I just tried the Vienna Instruments in Logic Express 7.01 on my old 12" G4 Powerbook 867 MHz and they were recognized without problems... [[:|]]

Marnix. Went to HD/library/Audio/plug-ins/Components, it was empty. Maybe that's why. Any suggestions. Was something not installed correctly?
I await your response

Daniel

Dbrown22,

Well, yes...

All the additional AU plugins should be stored at this location, so something went wrong here.

Please run the Vienna Software Installer again and see wether the ViennaInstruments.component is at its correct place now!

Best, Marnix

Ok now do I delete the destination folder that I initially created on my external hard drive before re-installing the software? Also, do you recommend I download the newer 1.11 software installer?

Cheers
Daniel

just in case this is a misundestamding: marnix refered to the *custom folder* resp the vienna instruments software, not to the installed library as such (the data of your collections)
christian

Ahhh I see. What's the process of re-installing the custom folder?

Thanks Christian

When I open the custom data folder, it is empty also. So without re-installing the instruments themselves, how do I redo the custom folder?

Thanks again

daniel, i've just re-read what you posted before:

@Another User said:

I delete the destination folder that I initially created on my external hard drive

if this comment refers to the cusom folder and you have removed this drive later the VI would be seriously irritated ...

- open finder, create a cusom folder somewhere (eg. on your system drive, eg. in documents - make sure it has read & write priviledges)
- open directory manager, set custom folder to exactly this path.
- drag& drop folders containing VI data onto the directory manager window
(you should see now all directories listed)
- reboot (or at least logoff/logon) and you should be up again
christian

btw: only custom created patches/matrices will be visible in the custom folder - the built-in presets are *bult in the instrument* and therefore not visible as file or such

Hi Daniel, sounds like you're making headway and don't need Logic advice at this stage. I'll keep reading and hope the re-installation is successful!

Hi Christian

I did as you described, created a new folder in documents, opened the directory manager, choose the newly created folder under custom folder, but when you said drag and drop files from content VI into directory manager, I got a little confused as the directory manager already had 5 folders in the window (cello, doublebass, etc). So do you mean drag files from the external drive (where all the content is) in addition to whats on there? After the folder is selected, should I click the rescan existing button? I guess I became a little lost with the drag and drop thing.
Sorry for all the questions again, I know i'm taking up too much of your time.

Cheers

Thanks for checking in Conquer, almost there......I think

Dbrown22,

Simply remove the existing 5 entries (not the Custom Data folder!) from Directory Manager and drag&drop all the folders containing your Sample Data (.dat files) from the finder (i.e. your external drive) into the Directory Manager window.

No need to do a rescan.

Please do not forget to quit Directory Manager before you launch the Vienna Instruments themselves!

Best, Marnix

Ok I did as you told me, removed all files in directory manager, drag and dropped from external drive back on there, quit directory manager, restarted. Just for piece of mind I started AUmanager, the strings did not show up there. I also just brought a fasttrack usb audio interface, hooked it up today for the first time, it works fine (used a test) but for some reason in Logic, it doesnt work. I tried re-installing Logic, but the same results. Wow!!! No strings, no Audio.
Any more suggestions before you guys give up on me and ban me from this site permantely? LOL

Daniel

Daniel,

Ok, first things first - In Logic Express, please select your new Audio driver under Audio/Audio Hardware and Drivers...

Just to recapitulate: you have reinstalled the Vienna Instruments Software v. 1.11 allright and you can see the file ViennaInstruments.component in HD/Library/Audio/Plugins/Components in the finder. Also, the standalone version of the Vienna Instruments can be launched, can see your Appassionata Strings and can be set to your new Audio interface. Nevertheless, there is no entry whatsoever called Vienna Instruments, which could be selected by checking the little box next to it, in your AU Manager window.

Please confirm!

Best, Marnix

PS: This Forum is all about asking questions and trying to find solutions to problems, so please do not worry about being banned - you are absolutely welcome! [[;)]]

We have lift off, as soon as I installed 1.11, it automatically rescanned when I opened Logic and recognized it, thank the lord and thank you. Now if I can just get the audio interface to work, this isnt your problem, I have to contact M-Audio tech support. Even when I try to play an audio cd, there is no sound coming out, might be a driver issue
Well anyway thanks for all your help

Regards
Daniel