I've now applied for the VSL tool re-authorization twice in the past two months and gotten no answer.
I've got a project that really needs it -- and NOBODY is responding. Who do I contact? Can somebody please give me a hand?
HISTORY: I upgraded to the VSL instruments, but I still use the VSl tool setup with the old performance files on the 3 PCs I have in the studio -- and for some reason, when I apply for an authorization, I "too many authorizations" and that someone will contact me. Nothing.
The problem may be (in VSL's eyes) that I've authorized the SAME computer more than three times (hard drive failure after hard drive failure -- thanks, LaCie) -- but if the computer ID is always the same, why are they being counted as different computers?
Stew
I've got a project that really needs it -- and NOBODY is responding. Who do I contact? Can somebody please give me a hand?
HISTORY: I upgraded to the VSL instruments, but I still use the VSl tool setup with the old performance files on the 3 PCs I have in the studio -- and for some reason, when I apply for an authorization, I "too many authorizations" and that someone will contact me. Nothing.
The problem may be (in VSL's eyes) that I've authorized the SAME computer more than three times (hard drive failure after hard drive failure -- thanks, LaCie) -- but if the computer ID is always the same, why are they being counted as different computers?
Stew